Description To provide all necessary coordination of personnel / local delivery partners (LDP’s) and site management, customer care officers, supervision and technical support in the delivery of Construction work (replacement, reinforcements, diversions, multiple occupancy buildings, reinstatement etc.) activities in accordance with designers directions across the East of England network. Maximise the Customer experience, ensuring Costain’s customer commitments to Cadent are met and customer initiatives are always a high priority. Consistently demonstrate, promote and develop high standards of safety and compliance behaviour, leading by example. private areas: To carry out standby and call out duties as required Ensure all required data, records, forms etc. are recorded and submitted accurately and by the appropriate deadlines and into the correct systems Proactively work with customers to ensure Costain offer an excellent customer service, resolving and/or escalating enquiries and complaints in line with the Cadent/Costain standard Develop and maintain relationships with relevant local authority representatives and supply chain Carry out any other reasonable requests or duties as and when requested for the good of the business LI-JK1 Responsibilities Responsible for ensuring that projects are planned, managed and delivered to the highest standards of safety, compliance, customer excellence and commercial control Management of the entire site and control of all resources to complete the works satisfying the requirements of the design, legislative (e.g. CDM), regulatory and Cadent / Costain technical standards, policies and procedures Surveying, organising, planning and liaising with internal and external stakeholders and contractors, ensuring effective communication and coordination is maintained at all times Undertake site inspection of projects focusing on the safe, compliant delivery of all activities in progress and quality of work completed taking the appropriate action where necessary to address weaknesses or failings Undertake or assist with incident reporting, investigations, submission of final reports as well as close out of remedial actions Undertake or be working towards Temporary Works Supervisor (TWS) duties for temporary works operations Continually monitor performance and foster a culture of team working and safety, creating a culture of zero harm and Injury Free Environment Qualifications Essential SHE Gas Module 1: SCO Core Module 4: Routine Operations Current UK driving licence Previous gas supervisory experience is essential. Working knowledge of relevant legislation, codes of practice, safety, and statutory regulations) Good verbal and written communication skills. Experience in operations relevant to SCO procedures Desirable Temporary Works Supervisor SMSTS Experience Managing a programme of works.