The Office of the Public Guardian are a looking for an Administrative Officer to join them on a full time permanent basis.
You will provide general administrative support to the various sections within OPG, to ensure the smooth running of all business on a daily basis.
Some of your key responsibilities will be
To review and register powers of attorney, guardianship orders and intervention orders made under the provisions of the Adults with Incapacity (Scotland) Act 2000.
To provide administrative assistance to investigation officers dealing with complaints or concerns raised in terms of the Act.
To process any change of circumstances relating to cases which have been registered.
To process any miscellaneous applications relating to guardianship order or powers of attorney.
To maintain the public register.
To provide information, advice and guidance to enquiries about the legislation and functions of the Public Guardian.
To allocate and prepare incoming mail for scanning and linking documentation as appropriate.
To make referrals under the Adult Support and Protection (Scotland) Act 2007 and maintain records thereof.
To provide case officers with assistance where appropriate.
To deal appropriately with customer complaints.
To process worldpay transactions.
To maintain the team mail box, actioning emails or distributing mail where appropriate.
To assist with the development and implementation of new practices and procedures to fulfil the functions of the OPG.
To carry out any other reasonable tasks set by line management.
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.