Senior Customer Service Assistant - Paddington Stores.
Pay Rate: £12.95 per hour.
Hours : Full Time .
Shifts : Rotational shifts between 6am and 10:30pm, including weekends.
1. Applicants must be 18 years or older due to certain responsibilities within the role.
We are a premier provider of catering and onboard services to the British Railway Industry. With over 40 service centres nationwide and a workforce of over 1000 employees in the UK alone, we are committed to delivering a First-Class service consistently.
AS A SENIOR CUSTOMER SERVICE ASSISTANT YOU’LL:
2. Oversee efficient loading/unloading of catering equipment and stock from trains.
3. Manage order assembly and maintain precise control over inventory.
4. Ensure strict compliance with Health & Safety/Food Hygiene Regulations.
5. Strategically place products to minimize wastage through effective rotation.
WHY JOIN AS SENIOR CUSTOMER SERVICE ASSISTANT?
At Rail Gourmet, we don't just offer jobs; we provide dynamic career opportunities with a host of benefits:
6. Employee Discounts : Enjoy up to a 50% discount on various SSP brands and franchises across the UK such as M&S, Burger King, Starbucks, Upper Crust etc.
7. Up to 75% discount off on SSP brands during work hours.
8. Friends and Family App: 20% discount across our Catering, Whistlestop and Urban Express units. (T&C apply)
9. Learn while you Earn: Access to award-winning training, apprenticeships and development.
10. Internal Growth Opportunities: Build your career with us! 70% of our Managers are internal promotions.
11. < App: Access shopping discounts, financial aid, wellbeing resources, GP appointments, and a 24/7 helpline for you and your loved ones.
12. Health and Wellbeing Support: Retail Trust, flexible working, family-friendly leave.
13. Culture: We value diverse backgrounds, offering support networks for LGBTQ+, Women’s Network, Neurodiversity, Disability, and more.
14. Financial Support: UK Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates, Advance earned pay, and up to £5000 Loans repaid through salary.
15. Referral Rewards: Get rewarded with £400 for successful referrals.
16. Holiday Allowance : 28 days holiday pro rata, inclusive of Bank Holidays.
17. Rewards & Recognition such as RG Stars, Extra Mile Vouchers, and more.
18. Travel and Leisure Pass: Duty and Leisure pass for TPE after probation.
Rail Gourmet is proud to be an equal-opportunity employer who seek to recruit and retain talented individuals from diverse backgrounds, skills and perspectives.