What you'll do Retail Supervisor in Northampton At Toolstation, we’re not just interested in what you can bring to us today. We’re also interested in developing your talents, so you can grow with our business and become one of our leaders of tomorrow. You will be the face of Toolstation, making a fantastic first impression, building long-lasting relationships and going above and beyond to make our customers happy. This role goes beyond the average store job. Alongside serving customers and supporting the Store Manager, you’ll be checking deliveries, picking items from the warehouse, and stocking shelves. Day-to-day Supporting. Whether it’s standing in for the Store Manager in their absence, motivating and engaging the team or coaching the team to grow sales and achieve targets. Mucking in. Checking and unpacking deliveries, stocking shelves, cleaning the branch, and putting orders together. Delivering great service. Providing a great customer experience with a smile, no matter how busy you are, and coaching the team to do the same. Asking questions and building relationships. Ensuring our customers leave with everything they need for their job. Building a fun working environment. Maintaining great product availability and high branch standards, ensuring your branch is a desirable workplace. What you'll bring Hard work and passion. No need for retail experience; just a focus on delivering great service. A love of teamwork. Willingness to contribute and be hands-on. A positive attitude. To ensure our customers have a great experience. Reliability. Be present when needed, flexible, and enjoyable to be around. Yourself. Bring your true personality to work. What you'll get Opportunities to bring your personality and potential to work, and to advance your career in retail or within the Travis Perkins Group, with support from training and development, including access to Toolstation Academy programmes. 22 days’ holidays Bank Holidays Company pension scheme and life assurance Bonus scheme Cycle to work scheme Save and buy as you earn 20% discounts across all Travis Perkins companies Financial education and support Recognition awards Discounts at over 1000 other retailers Family-friendly policies around maternity, paternity, adoption and surrogacy Toolstation. The story so far. We are one of Britain’s fastest growing multi-channel retailers of tools, accessories, and building supplies, part of Travis Perkins plc. Trusted by the trade, home improvers, and self-builders, our store expansion programme and group diversity offers opportunities for ambitious individuals who want to grow with us. To apply Caught your interest? For more information, visit www.toolstationjobs.com or simply hit apply. Our policy is to employ the best qualified people and provide equal opportunity for advancement, promotion, and training without discrimination based on gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.