Freightserve are looking to recruit a Cargo Operations / Reservations Agent for a Heathrow based Airline. The Airline is based in the Heathrow area. RESPONSIBILITIES • Manage complete end-to-end process. • Interface with UK freight forwarders. • Keeping in-house system up to date. • Oversee and manage Pre Bookings. • Acting as main contact through both customer calls and emails. • Responding to requests. • Spot Rates • Quotations • Postflights • Costings / Invoicing SKILLS & EXPERIENCE • Ideally candidate should have Cargo Airline or GSSA experience. • Have outstanding customer service skills and good understanding of the cargo market. • Ability to work in a fast paced environment handling multiple initiatives and prioritise own workload. • Must be articulate and possess good interpersonal skills. Please only apply if you have the necessary experience as only people with the correct experience will be contacted.