The Role
Operations Optimization and Enablement is a newly formed team designed to drive change and implement Operations strategy.
We are seeking a highly skilled Implementation Lead to drive and manage the implementation of the Large Anomalous Payment control solution across SMBIC Operations.
Key Responsibilities:
* Coordinate and articulate the execution strategy, vision and implementation approach for the LAPC approach.
* Partner with technology, inter and intra LoB teams, and lines of defense teams to synchronize execution, to expose dependencies, to evaluate execution risks, to escalate issues, to assess status, and to bring reporting transparencies to the broader organization.
* Drive best practice execution and promote standardization and consistency for the LAPC solution.
* Bring awareness, ideate improvements and solutions and coordinate relationships to relates programs as necessary.
* Manage the delivery of the control program across Operations, Technology, Risk and Control, and all lines of defense as applicable.
* To ensure the program parameters are fully defined and fit for purpose.
* To ensure management and process of the program is accurate, complete, on-time, and transparent to the constituent management teams.
* Ensure all process and technology implementation for LAPC meet's Operations' outcomes:
* Safe - Well controlled environment - control framework which is complete, timely, accurate and manageable
* Efficient - Highly automated - emphasis on STP; no increase in manual work; exception-based processing. Simplified and consistent end-to-end process with clear roles and responsibilities across Operations and Finance
* Client-centered - Evolves towards same day / real-time operations and visibility (reporting) for Treasury, Operations and clients
* Functionally complete - Supports both product-level and legal-entity level views. Extensible design to accommodate future change.
Qualifications:
* High emotional intelligence to navigate the team through a complex matrix of stakeholders.
* Domain expertise across Operations, and Technology functions.
* Large, complex implementation and transformation program expertise.
* Some proficiency in technology architecture, workflow, and tools to ensure efficient execution.
* Change management: Ability to plan, execute and monitor implementation.
* Payments Expertise - strong understanding of payment flows, types and messaging.
* Knowledge of Markets, Securities Services, Treasury and Trade Services and Lending products from transaction booking to payments.
* Strong understanding of Citi Systems helpful.
What we can offer you:
This is a unique role that will put you in the position to actively drive change. Every day there will be new challenges that will help you develop new skills that can drive your career.
By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
* 27 days annual leave (plus bank holidays)
* A discretional annual performance related bonus
* Private Medical Care & Life Insurance
* Employee Assistance Program
* Pension Plan
* Paid Parental Leave
* Special discounts for employees, family, and friends
* Access to an array of learning and development resources
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive.
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Job Family Group:
Business Strategy, Management & Administration------------------------------------------------------
Job Family:
Business Process Re-Engineering------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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