Our Client, a leading car manufacturer are currently looking for a Service Advisor to join their business based out of their Toyota Croydon Dealership. This role offers unlimited up sell commission as well as a team bonus!
As a Service Advisor you are responsible for engaging with customers day to day, discussing their service and MOT requirements and providing the best solution for the customer. You will also be responsible for keeping customers informed and making sure work is completed on time.
This is a great opportunity for an experienced Automotive Service Advisor to increase their OTE and knowledge on Hybrid/EV vehicles, or for someone who has a strong background in Customer Service/Sales looking to take their first steps into the Automotive industry!
About the role
Taking appointments from our lead qualification team
Meeting and greeting customers (walk in/appointment) and arranging vehicle maintenance
Discussing various options available to customers working within the lines of their needs and budget
Go over repair options & costs with customers making sure they understand what is required and why
Speak to customers over the phone and F2F
Giving an honest, transparent sales experience
Meeting or exceeding targets based on sales and customer satisfaction
Upselling additional work or service plans
Delivering excellent service at all times making their experience enjoyable and memorable
About you
Be an experienced Automotive Service Advis...