Job summary Inpatient Rehabilitation Support Worker Full time, permanent position, up to 37.5 hours per week, Band 2 This role attracts paid enhancements for out of hours, bank holiday, weekend and night working. We have an exciting opportunity for an enthusiastic support worker to join our established inpatient team. You will support both nursing and therapy teams to facilitate rehabilitation in an inpatient environment. Your role will be patient facing and very much hands on, supporting patients with activities of daily living. Our aim is to promote recovery and well-being, whilst empowering patients to self-manage and maximise their independence using meaningful activity. We take a very holistic approach to rehabilitation working on the ethos that all patient interactions have the potential to be a rehabilitation opportunity. The unit also supports inpatient Specialist Palliative Care patients. If you are aged between 16-30 and not currently in education, employment or training, our colleagues at the Norfolk and Waveney Integrated Care Board (supported by the Princes Trust), can provide application and interview coaching. To request this support please contact NWICB.Careersnhs.net. If you are not eligible to receive the above support from the ICB, pop to your local Jobcentre to see what support is available or check out the DWP website for support at 6: Applications and interviews - JobHelp. Previous applicants need not apply. Main duties of the job You will be part of a team of support workers trained in a range of skills. Your role will be very physical, providing hands on care including assisting with all ADLS as needed. You will work alongside both nursing and therapy teams, delivering care so that they can support and respond to the patients needs. This includes all aspects of personal care, with an ethos of rehabilitation to support patients to gain as much independence as possible. You will also support end of life patients and their families over the last few weeks/days of life. About us ECCH is well established health care provider and has been successfully delivering NHS care within the community since 2011. We provide a range of NHS, community health and social care services predominantly across the easterly region of the Norfolk/Suffolk borders. We are aligned to NHS terms and conditions, and offer many employee benefits, to find out more about us visit our website - www.ecch.org. We are a social enterprise and staff owned organisation which means staff can opt to be shareholders and have a real say in how ECCH is run and evolves to deliver healthcare for the future. At the heart of our ambition, we work in partnership with and for the community to become the provider and employer of choice for community healthcare. We encourage you to apply as early as possible as this job may close earlier than the advertised closing date once enough applications have been received. The Unit presently comprises of 20 intermediate care beds delivering rehabilitation and 6 Specialist Palliative Care (SPC) beds in a purpose designed setting. For our intermediate care patients our aims are to reduce acute hospital admission and facilitate early discharge by utilising the skills of the multidisciplinary team of nurses and therapists. For the SPC patients we aim to provide holistic symptom management. Date posted 05 November 2024 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year Contract Permanent Working pattern Full-time, Part-time Reference number B9849-076-24C Job locations Beccles Hospital St. Marys Road Beccles Suffolk NR34 9NQ Job description Job responsibilities Contribute to, support and promote ECCHs, strategic direction, values and culture in relation toproactive and reactive services. Communicate effectively with patients, relatives and carers, respecting patient confidentiality with privacy and respect for diverse cultural backgrounds and requirements. Support and deliver aspects of activities of daily living. To include management of dietary and fluid intake, toe nail care, management of continence, assisting with toileting programmes, including use of sheaths, catheters and continence pads. Undertake and record urinalysis, observations such as pulse, respiration rate, blood pressure, reporting any changes to a Health Care Professional. Participate in one to one meetings/clinical supervision within team as required. Participate in the learning environment. Contribute to the clinical governance agenda through participation in clinical audit when required. Contribute to an environment conducive to effective working, respecting and supporting the delivery of high-quality clinical services. Contribute to change and innovation within the team. Work as part of the multidisciplinary to deliver delegated proactive including reablement and carrying out therapy exercises. Support therapy staff with access/discharge home visits. Support therapy staff to deliver various activities to aid functional ability e.g. group exercises, games and puzzles to improve manual dexterity and memory. Work in partnership with senior members of the team and ensure the care provided is of high quality. Work with patients towards self-care and independence. Work to support families and carers. Be aware of the effects of illness on the family. Enable individuals and their families to express their feelings and preferences and take appropriate action. Work as part of the multidisciplinary team to deliver supportive care to patients approaching end of life. To promote effective communication between patients, families and carers to include participation in all decision making related to their care. Follow an agreed care plan offering a range of clinical activities to ensure best practice is delivered. Undertake personal care activities of daily living with patients. Undertake skin assessments, continence and nutrition and report back to senior colleagues. Take, Record and Report (if outside of normal parameters) Blood Pressure, Respiration, Oxygen Saturation and Pulse rate as may be necessary using NEWS2. (National Early Warning System 2 Observation chart). Undertake urinalysis, including collecting urine sample as directed; reporting any concerns regarding urination. Participate in Health Education/training for patients, families and carers. Engage in personal development; maintain competence, knowledge and skills commensurate with role. Be wholly accountable for practice taking every reasonable opportunity to sustain and improve knowledge and competence. Provide information as may be required to complete outcome measures on admission and discharge. Maintain legible, accurate and contemporaneous patient records in accordance with ECCH Policy. Report any changes in patients condition to a registered Health Care Professional. Take responsibility for the safe use of clinical equipment. Contribute to the effective use of resources. All roles within East Coast Community Healthcare CIC (ECCH) require staff to demonstrate our Values and Signature Behaviours in the care and service they provide to patients, service users, stakeholders and colleagues. All members of staff should consider these as an essential part of their job role. Our Values outline the core behaviours that we can all achieve and are summarised as an acronym within the word CARE. These stand for: Compassion, Action, Respect and Everyone. Underpinning our Values are our Signature Behaviours which highlight by taking the right actions we continue to build a strong culture. Our four Signature Behaviours are: Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together. Job description Job responsibilities Contribute to, support and promote ECCHs, strategic direction, values and culture in relation toproactive and reactive services. Communicate effectively with patients, relatives and carers, respecting patient confidentiality with privacy and respect for diverse cultural backgrounds and requirements. Support and deliver aspects of activities of daily living. To include management of dietary and fluid intake, toe nail care, management of continence, assisting with toileting programmes, including use of sheaths, catheters and continence pads. Undertake and record urinalysis, observations such as pulse, respiration rate, blood pressure, reporting any changes to a Health Care Professional. Participate in one to one meetings/clinical supervision within team as required. Participate in the learning environment. Contribute to the clinical governance agenda through participation in clinical audit when required. Contribute to an environment conducive to effective working, respecting and supporting the delivery of high-quality clinical services. Contribute to change and innovation within the team. Work as part of the multidisciplinary to deliver delegated proactive including reablement and carrying out therapy exercises. Support therapy staff with access/discharge home visits. Support therapy staff to deliver various activities to aid functional ability e.g. group exercises, games and puzzles to improve manual dexterity and memory. Work in partnership with senior members of the team and ensure the care provided is of high quality. Work with patients towards self-care and independence. Work to support families and carers. Be aware of the effects of illness on the family. Enable individuals and their families to express their feelings and preferences and take appropriate action. Work as part of the multidisciplinary team to deliver supportive care to patients approaching end of life. To promote effective communication between patients, families and carers to include participation in all decision making related to their care. Follow an agreed care plan offering a range of clinical activities to ensure best practice is delivered. Undertake personal care activities of daily living with patients. Undertake skin assessments, continence and nutrition and report back to senior colleagues. Take, Record and Report (if outside of normal parameters) Blood Pressure, Respiration, Oxygen Saturation and Pulse rate as may be necessary using NEWS2. (National Early Warning System 2 Observation chart). Undertake urinalysis, including collecting urine sample as directed; reporting any concerns regarding urination. Participate in Health Education/training for patients, families and carers. Engage in personal development; maintain competence, knowledge and skills commensurate with role. Be wholly accountable for practice taking every reasonable opportunity to sustain and improve knowledge and competence. Provide information as may be required to complete outcome measures on admission and discharge. Maintain legible, accurate and contemporaneous patient records in accordance with ECCH Policy. Report any changes in patients condition to a registered Health Care Professional. Take responsibility for the safe use of clinical equipment. Contribute to the effective use of resources. All roles within East Coast Community Healthcare CIC (ECCH) require staff to demonstrate our Values and Signature Behaviours in the care and service they provide to patients, service users, stakeholders and colleagues. All members of staff should consider these as an essential part of their job role. Our Values outline the core behaviours that we can all achieve and are summarised as an acronym within the word CARE. These stand for: Compassion, Action, Respect and Everyone. Underpinning our Values are our Signature Behaviours which highlight by taking the right actions we continue to build a strong culture. Our four Signature Behaviours are: Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together. Person Specification Qualifications Essential Evidence of personal development Good levels of numeracy and literacy Desirable Level 2/3 NVQ - Health related or equivalent experience in Health or Social Care Care Certificate (Completion is mandatory once in post) Experience Essential Previous relevant experience of working in health or social care environment Awareness of the needs of older people Desirable Previous experience of NHS/Social Care/Voluntary organisation Understanding of Intermediate Care Services Personal Attributes Essential Team player Approachable Reliable Flexible, and prepared to work all shift patterns (days/nights/weekends and bank holidays) Ability to travel across ECCH area Ability to embrace our Culture, Values and Signature Behaviours: (Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together). Willingness and ability to work across different sites and travel to alternative sites and across the community as required. Desirable Ability to show patience and dependability Skills and Knowledge Essential Able to accept direction and to work as part of a team but also ability to work independently without direct supervision Good interpersonal skills Good written and verbal communication skills Good ability to listen Common sense and practical problem-solving approach Use of email and basic information technology skills Person Specification Qualifications Essential Evidence of personal development Good levels of numeracy and literacy Desirable Level 2/3 NVQ - Health related or equivalent experience in Health or Social Care Care Certificate (Completion is mandatory once in post) Experience Essential Previous relevant experience of working in health or social care environment Awareness of the needs of older people Desirable Previous experience of NHS/Social Care/Voluntary organisation Understanding of Intermediate Care Services Personal Attributes Essential Team player Approachable Reliable Flexible, and prepared to work all shift patterns (days/nights/weekends and bank holidays) Ability to travel across ECCH area Ability to embrace our Culture, Values and Signature Behaviours: (Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together). Willingness and ability to work across different sites and travel to alternative sites and across the community as required. Desirable Ability to show patience and dependability Skills and Knowledge Essential Able to accept direction and to work as part of a team but also ability to work independently without direct supervision Good interpersonal skills Good written and verbal communication skills Good ability to listen Common sense and practical problem-solving approach Use of email and basic information technology skills Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name East Coast Community Healthcare CIC Address Beccles Hospital St. Marys Road Beccles Suffolk NR34 9NQ Employer's website https://www.ecch.org/ (Opens in a new tab)