Victim Support Scotland - Empowering People Affected by Crime.
We put victims and witnesses at the heart of everything we do so they are heard, have improved health and well-being, feel safer, more secure, and informed and that we are an effective organisation, that makes a lasting difference.
Who We Are?
Victim Support Scotland provides support and information to people affected by crime and campaigns for victim and witness rights. Regardless of whether a crime has been reported, or when it happened, our services are free, confidential, and tailored to individuals' needs.
Our vision is that people affected by crime - victims, witnesses, and their families - are treated with dignity and respect and are at the heart of the justice in Scotland. Our mission is to ensure that all those affected by crime receive high quality support that will help them to recover from their experiences. All our work is guided and underpinned by our six core principles of being engaging and compassionate; inclusive and accessible; person-centred; adaptive, flexible, and responsive; collaborative; and knowledgeable and skilled. Now is the time to join Victim Support Scotland, helping us work towards the ambitions of our 5-year plan: Empowering people affected by crime: VSS Strategy 2021-2026.
VSS is committed to the safeguarding and welfare of all of our service users and has a thorough and rigorous recruitment and selection process including PVG scheme checks in place to ensure this commitment is met.
What is the role
This is an exciting opportunity to join our team as a Support Co-ordinator, working 25 hours per week (Permanent) to support victims and witnesses of all crimes and an additional 10 hours per week Fixed Term Contract (FTC) to support victims and witnesses impacted by Anti-Social Behaviour (ASB) within their local area. The post holder will have the responsibility of managing volunteers who will support victims and witnesses impacted by ASB crime and linking in with relevant partners to provide advocacy. This will be as part of the West team and the rest of the Support Coordinators.
The postholder will be willing to commit to a 5 day working week varied between: Monday - Friday in between hours of 8am - 8pm & Saturdays at 10am - 4pm.
Primary location: Kilmarnock, the post holder will be supporting service delivery across the whole locality, with travel across the South-west area. Our service delivery model is outreach to meet the needs of people impacted by crime. (Expenses will be covered)
Salary: £27,598.93 - £36,445.00 (Pro-rata)
Salary on appointment will normally be at the lower salary point, with progression subject to review - in line with VSS progression arrangements. A higher salary placing will be considered in exceptional circumstances subject to experience demonstrated.
The postholder will report directly to a Locality Manager and will be responsible for ensuring that VSS's local service development and delivery plan is implemented within your geographical area(s). Service delivery is provided by a team of skilled and knowledgeable volunteers, and you will be responsible for planning their deployment to ensure that the service delivered meets the desired outcomes of victims and witnesses of crime. The postholder will manage all aspects of volunteer engagement with VSS at your services, including recruitment, induction, learning and development, ongoing performance management, and support. You will also contribute to business planning and co-ordination ensuring that continuous learning takes place to monitor that the outcomes of service users are being met.
If you are looking for a role with a purpose, where you can really make a difference, then this may be the role for you.
What you'll need to be successful
We are looking for someone who is experienced in a similar role and can provide evidence of continuing professional development, effective leadership style, ability to build confidence, motivate and improve performance, and have a clean, full driver licence. You should possess analytical skills to understand, collect, analyse, report, and present data. You will have the ability to challenge stereotyping, prejudice, discrimination and bias. We are looking for someone with a good working knowledge of the voluntary/charity sector who is willing to be flexible in working hours and able to travel as required.
Please note - This post will be subject to a satisfactory PVG check.
What we offer?
When you work for Victim Support Scotland, your wellbeing is important to us. Not only do we offer an enhanced annual leave package of 39 days (Pro-rata), but you will also have access to our free health cash plan which includes cover for you and your family across a range of benefits, including dental cover, access to a virtual GP, counselling, legal support, and discounts on gym memberships, cinema tickets, retail and much more. In addition, we offer a generous pension, enhanced maternity and paternity pay, and access to a credit union. Supporting employee development is important to us, and we offer comprehensive learning and development opportunities.
As a Disability Confident Committed employer, please advise if you require any adjustments in the application process by contacting Jobs@victimsupportsco.org.uk.
Closing date - Sunday, 27 April 2025 at midnight.
We will be able to interview as applications come in, so early applications are welcomed and encouraged.
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