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Founder of Lily Shippen | Founder of eavolve | Specialist in Recruiting, Developing & Empowering Exceptional EAs, PAs, and Chiefs of Staff
We are working exclusively with our client to recruit an experienced PA & Office Manager to join a professional and fast-paced environment in Manchester City Centre. This is a highly varied position, with approximately 70% of the role focused on secretarial duties. It would suit a proactive individual with a strong secretarial background who thrives in a structured and professional setting.
PA & Office Manager
Location: Manchester City Centre
Type: Permanent, Full-time
Direct Reports: 1–2 Administration Staff
4 Days in Office & 1 Day WFH
Key Responsibilities:
* Produce and format high-quality documents and reports, including confidential legal documentation and dictation-based typing.
* Provide dedicated secretarial support including call handling, diary management, and post coordination.
* Oversee day-to-day office operations, including correspondence management, filing systems, supplier liaison, and general administration.
* Maintain GDPR compliance relating to document retention, protection, and disposal.
* Oversee the company’s Anti-Money Laundering procedures, including use of AML software, reporting, and team communications.
* Manage office equipment, systems and supplies – including ordering stationery and liaising with suppliers.
* Support recruitment processes including new starter onboarding and coordinating training; liaise with IT and internal teams to ensure smooth setups.
* Maintain and update HR records and company documents.
* Monitor and maintain Health and Safety compliance across the office, including equipment testing.
* Ensure consistent compliance with company policies as outlined in the Staff Handbook and wider administration procedures.
* Support marketing efforts, including website updates and campaign distribution using platforms such as Mailchimp and AMS.
Key Skills & Experience:
* Proven experience in a secretarial, senior administrative or office management role.
* Strong attention to detail and ability to manage a wide range of tasks with competing deadlines.
* Excellent organisational and communication skills, with a professional, discreet and proactive approach.
* Previous experience within the property or professional services sectors is advantageous but not essential.
* Knowledge of compliance processes such as AML and GDPR is highly desirable.
* Strong IT skills, particularly in Microsoft Office (Word, Excel, PowerPoint); SharePoint experience is beneficial.
* Confident working with dictation software and formatting legal or formal documentation.
This is an exciting opportunity for a confident and capable professional who enjoys providing high-level secretarial support while overseeing office operations. It’s an ideal fit for someone looking to add real value in a key support role.
Lily Shippen is a leading business and executive support recruitment agency in the UK. We recruit a broad range of HR and business support positions and connect businesses with exceptional talent. Our expertise extends to secretarial and compliance-related roles, ensuring you can hire a Personal Assistant, Office Manager, or Executive Assistant with the skills needed to drive your business forward.
We recruit for a wide range of positions including Executive Assistants, Personal Assistants, Private PAs, Office Managers, Chiefs of Staff, and HR professionals. Our recruitment services span across London, Manchester, Birmingham, Leeds, Cheshire, and beyond – including remote and international roles. Whether you're hiring on a temporary, permanent or fixed-term basis, we deliver tailored recruitment solutions that work.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Administrative
* Industries
Real Estate and Legal Services
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