An exciting opportunity has arisen for a Dispenser to join Beacon Medical group, based at our Wotter Branch dispensary.
The role is variedand will keep any candidate interested.
The role is toproject a positive and friendly image to dispensary patients and other visitorsand deal with queries in a professional, courteous, and efficient way. To prepare and dispense prescriptions andmiscellaneous over-the-counter medicines/appliances and assist with stockcontrol, ordering and re-stocking of the dispensary. Provide effective adviceto patients relating to medications, lifestyle, and ailments within the scopeof your capability. Be responsible for your own continuingself-development, undertaking training as appropriate.
Thisrole is 16 hours per week, working pattern.
Monday 8-3pm (6.5hrs core open hours) 1.5hours 3-4.30pm Audit and ordering work lone working on site
Tuesday day off
Wednesday day off
Thursday - 8am-3pm (6.5hrs core open hours)1.5 hours 3-4.30pm Audit and ordering work lone working on site
Friday day off
Main duties of the job
This successfulapplicant must hold relevant dispensing qualification to NVQ2 or equivalentlevel or registration as a pharmacy technician. The suitable candidate mustalso be driven and able to work on their own. The role is to dispensemedication safely to all our Wotter based patients, ensure that drugs andmedicines are prepared efficiently and safely. Alongside this the candidatewill provide assistance to the practice pharmacy team conducting clinicalaudits and support with medication related projects.
The role also works to ensure good stock control withsensible ordering with a twice a year stock take. The role works alongside thewider practice to ensure personal administered items are stocked to a suitablelevel.
Please read the job description for full role detailsand required specification.
About us
BeaconMedical Group PCN is a partnership practice with 6 sites and a patient listof 43,000. We are an active contributor in shaping our local Services and at theforefront of developing new skill mixes to meet the challenges of PrimaryCare.
Ourfocus is on improving services and providing high quality care to our patientswhilst supporting the local health system to build sustainable integratedservices to meet the current and future health and wellbeing needs of thecommunities we serve.
Our offer
Induction programme
Protected learning time
Practice internal training events
Opportunity for CPD
Regular reviews
Staffcommunications group
Employee health and wellbeing scheme (following successfulprobation):
1. An employee assistance program
2. Money back on everyday healthcare costs
3.Access to MyWellness services
Other Benefits
NHS Discounts
Access to NHS Staff wellbeing services
Job responsibilities
KeyResponsibilities:
To project apositive and friendly image to dispensary patients and other visitors and dealwith queries in a professional, courteous, and efficient way.
To prepareand dispense prescriptions and miscellaneous over-the-countermedicines/appliances and assist with stock control, ordering and re-stocking ofthe dispensary.
To provideeffective advice to patients relating to medications, lifestyle, and ailmentswithin the scope of your capability.
To beresponsible for your own continuing self-development, undertaking training asappropriate.
Toundertake other duties appropriate to the grading of the post as required.
Must beable to work flexible hours.
Dispensing
Job description
Job responsibilities
KeyResponsibilities:
To project apositive and friendly image to dispensary patients and other visitors and dealwith queries in a professional, courteous, and efficient way.
To prepareand dispense prescriptions and miscellaneous over-the-countermedicines/appliances and assist with stock control, ordering and re-stocking ofthe dispensary.
To provideeffective advice to patients relating to medications, lifestyle, and ailmentswithin the scope of your capability.
To beresponsible for your own continuing self-development, undertaking training asappropriate.
Toundertake other duties appropriate to the grading of the post as required.
Must beable to work flexible hours.
Dispensing
Checking andDispensing medications as per prescription
Dispensingacute prescriptions
Updatingpatients repeat screens on doctors instructions
Dispensingand record private prescriptions and collect specified charges
Dispensing blacklistedprescriptions, pricing and recording them.
Maintaining full and accuraterecords of all dispensing transactions
Fully observe legal requirementrelevant to dispensing Practice, including HA regulations and controlled drugs
Liaise with GP for review of medication.
Issuing medication alternativesas necessary.
Clinical
Provide assistance to thePractice Pharmacist to conduct clinical audits.
Provide assistance to theclinical team on medication related projects.
Prescriptions
Handing outprescriptions and collecting charges when appropriate
Ensuring thatcorrect and up to date fees for prescription cost are displayed and accurateaccording to current legislation.
Advising onpayment methods and alternatives
Collection ofprescription charges/checking patient exemption statements
Collectingprivate charges for blacklisted medications, vaccines and holidayprophylactic medication.
Sorting,stamping and endorsing prescriptions.
Generatingprescriptions and labelling drugs correctly with patient details and medicationdetails.
Ensuringprescriptions are securely stored ready for processing for the prescriptionpricing authority.
Dealing withproblems and enquiries
To run auditsas required by the practice.
Action monthly resubmission prescriptions fromPPD and return.
Count scriptsdaily from dispensary and record in figures form for the finance team to submitat the end of month.
Stock Control
Operation of efficient stockcontrol appropriate to the needs of the dispensary with the objective ofensuring continuity of supply for patients and minimising wastage
Relevant stock ordered inpreparation for appointments.
Liaise with the suppliersregarding missed deliveries.
To ensuremaximum profit is maintained and losses are kept to a minimum.
Recording allPersonally Administered items for VAT
Orderingappropriate quantities of goods via the wholesalers computer link
To maintaincost effective supply supplies of drugs that are purchased from the wholesaler
Checkinggoods as and when they are delivered against invoices
Returningincorrect goods to the wholesalers within agreed time limits
Ensuring that drugs are receivedand stored in an appropriate manner in accordance with the manufacturersinstructions
Ensuring that refrigerated itemsare stored at the appropriate temperature and maintaining the temperaturecontrol record/logbook
Removing outof date stock from the shelves, refrigerators and other storage areas anddestroying them appropriately and record out of date medications quarterly.
To devise and explain to eachdispenser the mechanisms for ordering from the wholesaler.
Disposal ofreturned unused medicines in line with BMG Policy and guidelines.
Arrange andrecord CD destruction from stock.
Facilities
Responsiblefor ordering personally administered items across all sites includingmiscellaneous items and equipment.
Implementregular stock at Wotter site.
Ensuring thedispensary area remains clean and tidy.
Correct useof Personal Protective Equipment (PPE)
Use andmonitoring of the correct use of standard operating procedures
Identifyingthe risks involved in work activities and undertaking such activities in a waythat manages those risks across clinical and patient process
Monitoringpractice facilities and equipment in relation to infection control, ensuringthat provision of hand cleansing facilities, wipes etc are sufficient to ensurea good clinical working environment.
Maintain a record for checking equipment maintenance and monitoring,liaising with appropriate staff as necessary.
To ensure that drug safety alerts are acted upon and co-ordinate with thepharmacy team to record them.
Ensure building security- have a thorough knowledge of doors/ windows/alarm.
Using personal security systems within the workplace according topractice guidelines
Ensure the safety of all who enter the dispensary
Awareness of national standards of infection control and cleanliness andregulatory / contractual / professional requirements, and good practiceguidelines
Assist, when necessary, with training of colleagues across BMG
Personal/ProfessionalDevelopment
Thepostholder will participate in any training programme implemented by thepractice as part of this employment, such training to include:
Participation in an annual individualperformance review, including taking responsibility for maintaining a record ofown personal and/or professional development.
Taking responsibility for own development,learning and performance and demonstrating skills and activities to others whoare undertaking similar work.
Training Dispensary co-ordinator and anyonenew, covering the reception and checking the medication.
Communication
Thepostholder should recognize the importance of effective communication withinthe team and will strive to:
Communicate effectively with other teammembers
Communicate effectively with patients andcarers
Recognize peoples needs for alternativemethods of communication and respond accordingly.
Quality
Thepostholder will strive to maintain quality within the practice, and will:
Alert other team members to issues of qualityand risk.
Assess own performance and take accountabilityfor own actions, either directly or under supervision.
Contribute to the effectiveness of the team byreflecting on own and team activities and making suggestions on ways to improveand enhance the teams performance.
Work effectively with individuals in otheragencies to meet patients needs.
Effectively manage own time, workload andresources.
Contributionto the implementation of services:
Thepostholder will:
Apply practice policies, standards andguidance.
Discuss with other members of the team how thepolicies, standards and guidelines will affect own work.
Participate in audit where appropriate.
Thedetails contained in this Job Description are not exhaustive and may change asthe post develops.
Health and Safety
Ensure allmembers of staff comply with the Groups health and safety policy
Carry out riskassessments to comply with current Health and Safety legislation
Ensure any healthand safety concerns are reported to the Operations Manager
To beaware of and adhere to applicable practice rules, regulations, legislation andprocedures, national legislation (Health and Safety, COSHH, Data Protection).
Equality and Diversity
The post-holderwill support the equality, diversity and rights of patients, carers and colleagues.
Act in a way thatrecognises the importance of peoples rights, interpreting them in a way thatis consistent with group processes and policies and current legislation
Respecting theprivacy, dignity, needs and beliefs of patients, carers and colleagues.
Behaving in amanner that is welcoming, non-judgemental and respects the individualscircumstances, feelings, priorities and rights
The details contained in this job descriptionare not exhaustive and may change as the post develops.
Governance:
Identify and record risks and issues,developing contingency plans with service and contract leads
Ensure the PCN is compliant with health andsafety policies and procedures to reflect current best practice
Ensure that the PCN board and Clinicaldirector adhere to the governance structure as set out in the network agreement
Confidentiality:
Tomaintain confidentiality of information acquired in the course of undertakingduties for the practice.
The postholder must maintain confidentiality, security and integrity of informationrelating to patients, staff and the business.
In the performance of the duties outlined in this jobdescription, the postholder may have access to confidential informationrelating to patients and their carers, practice staff and other healthcareworkers. They may also have access toinformation relating to the practice as a business organisation. All such information from any source is to beregarded as strictly confidential.
Person Specification
Skills
* Computer skills including good knowledge of databases and record keeping, Microsoft Word and Excel.
* Good organisational and time management skills.
* Ability to work without direct supervision and determine own workload priorities.
* Ability to work as part of an integrated multi-skilled team
* Excellent Interpersonal skills
* Adaptable
* Good communication skills both verbal and in writing
* Flexible approach to work
* Accurate keyboard/data entry skills
* This role requires a relevant dispensing qualification to NVQ2 level or registration as a pharmacy technician.
* Dealing with the public. Ability to provide health advice or when required medication advice for common ailments.
* Handling Stock and making adequate controls
* Ability to provide guidance on administration of medication to patients.
* Previous experience working in a GP practice
* Good working knowledge and experience of using SystmOne
* Previous experience of updating SOPs and conducting Dispensing Reviews of Use of Medications with the public
Qualifications
* Relevant dispensing qualification to NVQ2 (or equivalent) level or registration as a Pharmacy Technician
* Evidence of a good general standard of education
* Previous experience of working in a dispensary or pharmacy
* Evidence of continued professional development at Evidence of CPD.
Values
* The candidate must demonstrate an understanding of our values.
Experience
* Dealing with the public.
* Ability to provide health advice or when required medication advice for common ailments
* Handling Stock and making adequate controls
* Ability to provide guidance on administration of medication to patients.
* Being able to raise significant events to the Practice Pharmacist.
* Be able to work with limited supervision
* Ability to prioritise workload
* Used to working in a busy environment
* Able to work under pressure and to deadlines
* Experience of working in a customer service environment
* Understanding of databases, coding and extraction of data for reporting purposes
* Experience of monitoring stock levels, usage tracking and re-ordering systems
* Understanding of prescription claim process
* Previous experience working in a GP practice
* Good working knowledge and experience of using SystmOne
* Previous experience of updating SOPs and conducting Dispensing Reviews of Use of Medications with the public
* Previous experience of data entry or coding
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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