How will you make an impact? HOW WILL YOU MAKE AN IMPACT?
1. Your mission will be to support the Boutique Manager in creating within the boutique a universe that will deliver a One Of Not Many memorable client experience and fulfilling employee experience. You will strongly participate in maintaining high operational standards and create a strong clienteling approach to drive ambitious and sustainable business results
HOW WILL YOU EXPERIENCE SUCCESS WITH US?
Business development
2. Strongly contribute to the growth of the Brand’s reputation and desirability in the market by participating in networking activities outside of the Boutique including client events
3. Initiate Boutique events and activities through partnerships to boost sales and traffic
4. Be aware of the local business environment
Clienteling
5. In collaboration with the boutique team, drive and monitor all CRM and clienteling initiatives
6. Lead by example and develop individual relationships with clients and prospects
7. Partnering with the Boutique Director to develop targeted action plans for clients and prospects while driving the business forward
Boutique performance and operations management
8. Demonstrate sales leadership for staff and assist the Boutique Manager in setting performance targets for team and individuals with relevant KPIs
9. Oversee and prepare weekly, monthly and annual reports together with the Boutique Director and provide strategic analysis/ action plans for the Boutique to achieve and surpass goals and objectives
10. Oversee admin tasks
11. Prepare regularly a client analysis report, sharing insights of local trends
12. Maintain consistent, uncompromising high standards of presentation and client service
13. Drive change and ensure adoption of new tools & services
14. Manage boutique operations in accordance with Brand and group compliance policies and enable the team to perform at their very best on the shop floor
Represent Brand identity - Act as a Maison ambassador
15. Act as an Ambassador for the Brand when attending meetings, events and other work-related functions, ensuring the integrity of its image with clients and within the local retail community
16. Alongside the Boutique Manager, participate in regular PR events to promote and enhance the boutique presence with existing and new clientele
17. Adhere with Passion to the values and rituals of presentation established by the Maison
Team Management & People Development
18. Assist the Boutique Director with coaching, training, motivating and developing the sales team
19. Lead by example with a high degree of professionalism at all times
20. Develop positive relationship with team by understanding and addressing individual motivation, needs and concerns
21. Conduct motivational daily briefings
Requirements
You are motivated by:
22. Pursuit of excellence: Passion, Team spirit, Distinguished, Presence, Integrity
23. Sense of diplomacy: Leadership, Fairness, Aptitude for client service
24. Business sense: Anticipation, Decisiveness, organisational skills, Ability to delegate
You have:
25. Knowledge and understanding of the luxury market with emphasis on watchmaking
26. Personal client base plus the ability to develop good relations with clients and business partners
27. Excellent sales techniques and the ability to pass on knowledge and experience
28. Experience of conflict management
29. People management skills
30. Numerate and results orientated
31. Excellent organisational skills
WHAT MAKES OUR GROUP DIFFERENT?
Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential.
• We value freedom, collegiality, loyalty, and solidarity.
• We foster empathy, curiosity, courage, humility, and integrity.
• We care for the world we live in.
Our benefits:
32. Flexible Working hours & Quality Workplace
33. Health & Wellness
34. Socially Engaged
35. Generous Holidays & Days Offered
36. Company Restaurant
37. Training & Learning Programs
The hiring process:
38. Step 1 : Call with Talent Acquisition Team + Predictive Index
39. Step 2 : Interview with HRBP and Hiring Manager
40. Step 3 : Interview with the Head of Sales
41. Step 4 : Interview with the Brand Director
Interested? Join us! #WeAreWaitingForYou