POSITION SUMMARY: The Greeter performs various Customer Service activities, including greeting all customers in a prompt and friendly manner, handling merchandise with care, providing information and direction to customers, distributing promotional materials, and other front-end tasks to support business needs. Greeters are expected to smile and be friendly and outgoing with every guest, ensuring that our customers feel welcomed and appreciated.
ESSENTIAL FUNCTIONS:
1. Greets all customers as they enter the store in a friendly and outgoing manner.
2. Actively promotes programs including but not limited to CLUB Membership, VOC, and In-Store Pickup.
3. Models our brand standard for customer service by presenting a professional image, adhering to our dress code with a green logo shirt for Bass Pro Shops or tan logo shirt for Cabela's, name badge visible, and appropriate apparel/footwear that meets dress code guidelines.
4. Checks in all customers' merchandise for return and checks in all Vendor representatives, completing the necessary visitor log information and controlling the visitor badges.
5. Remains aware of all "Special events" in the store and informs customers of details of events, sales, or promotions, providing promotional materials to support special events.
6. Ensures entryway and surrounding work area remain clean, tidy, and safe for customers and Outfitters.
7. Assists in the facilitation of customer check-in of all firearms/weapons by notifying the appropriate trained and designated Outfitter to complete the guest check-in per company SOP. Greeters should never accept, possess, or handle a firearm while performing their job duties.
8. Performs all other duties as assigned.
TRAVEL REQUIREMENTS: N/A
PHYSICAL REQUIREMENTS:
1. Regularly walks and stands.
2. Occasionally performs computer work and lifts up to 50 pounds.
3. Seldom to never sits.
4. Constantly communicates with others to exchange information.
5. Constantly repeats motions that may include the wrists, hands, and/or fingers.
6. Occasionally works in low or high temperatures and outdoor elements such as precipitation and wind.
7. Occasionally works in noisy environments.
8. Light work that includes constantly moving and lifting objects up to 20 pounds, occasionally moving and lifting objects up to 100 pounds or more (utilizing a team lift as needed).
INDEPENDENT JUDGEMENT: Performs tasks and duties under general supervision, using established procedures and innovation. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.
Part Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts, and conservation attractions!
* Vision
* Voluntary benefits
* 401k Retirement Savings
* Paid holidays
* Paid vacation
* And more!
Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion,
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