Join The Newman – Where REAL People Make a Difference Role Starting in August 2025 Are you ready to make your mark on London’s hospitality scene? We’re opening the doors to The Newman Hotel, a brand-new luxury lifestyle in Fitzrovia, in Summer 2025. As our Night Duty Manager, you’ll lead the Reception overnight, making sure everything runs smoothly while our guests rest. You’ll be the go-to decision-maker, ensuring safety, comfort, and service are at their best. You’ll support and guide the night team, take care of training and standards, and make sure the next day starts strong. About You and The Role We’re looking for a Night Duty Manager who: Leads the Reception overnight, guiding the night team, making confident decisions, and ensuring a calm, professional environment in the absence of senior leaders Manages guest arrivals, VIP experiences, and special requests, while handling any issues or complaints with care and clarity Oversees night operations, including coordinating with other departments, completing the night audit, and sharing key updates with the team Supports team development through coaching, feedback, and task management, always upholding our standards and values Brings experience from a 4- or 5-star hotel, is confident using Opera, stays composed under pressure, and communicates with warmth and confidence Is flexible with a 24-hour roster, working on a 4 on 4 off shift pattern, detail-focused, and naturally aligned with our REAL People values. With more hotels planned within our wider portfolio, this is your chance to be at the forefront of a dynamic and expanding company. All whilst advancing your career in an environment guided by our REAL People values. Together, we’ll create a legacy of exceptional hospitality. Why Choose The Newman? We believe great people deserve great benefits. Here are some just some of the benefits you will enjoy as a Night Manager at The Newman: Experience Dinners and Stays Discounts at The Newman and over 500 Preferred Hotels worldwide Retail Discounts – Including Amazon, Nike, Asda and ASOS. Enhanced Holidays & Holiday Buy-Back Enhanced Family Leave Cycle to Work Schemes & Season Ticket Loans REAL People Awards Monthly Social Events & Gifts Wagestream Refer a Friend Bonus Company Pension Contributions Meals on Duty and Uniforms Provided Tailored Career Development Programmes * Some benefits are conditional on length of service, recognising your ongoing contribution to The Newman’s success About The Newman The Newman will offer 81 rooms and suites, including a luxurious rooftop signature suite with a private terrace and dedicated wellness area. Guests can enjoy an all-day brasserie serving dishes inspired by Northern European flavours and Gambit Bar, offering a range of cocktails and local craft beers, the hotel also features an entire floor dedicated to Wellness. We can’t wait to welcome you to our team and begin this exciting journey together! We welcome applications from everyone and celebrate diversity at The Newman. In line with the Asylum and Immigration Act 1996, all applicants must have the right to live and work in the UK. You’ll need to provide documentation during the interview process.