MS540 - Front of House & Administrative Co-Ordinator
Location: Wantage
Salary: £25,000 per annum
Overview: First Military Recruitment are currently seeking a Helpdesk Contract Administrator on behalf of one of our clients.
This position is based on a 37.5 hour per week, Monday to Friday; however, flexibility is required. You will be accountable for the cover of existing Front of House services at client sites. FOH shifts range from (Apply online only), Monday to Friday as required. You will also be accountable for administrative activities for assigned clients, ensuring both PPM and reactive works are completed, compliant, and invoiced within SLA.
Duties and Responsibilities:
1. Be the primary front of house relief support for all absences of our existing front of house teams at client sites, which can be required with little notice, same day.
2. Oversee the diary management of planned annual leave for front of house staff, scheduling your own diary to accommodate and liaising with the client as required.
3. During periods when relief to our front-of-house services are not required, support the business as directed, which will involve a variety of different tasks.
4. Engage with the growth strategy and support the expansion of front of house services.
5. Keep the Director of Service informed at all times.
Skills and Qualifications:
1. Front of house and general administration experience are essential.
2. Experience within a facilities management environment and/or service provider background is desirable.
3. Extremely reliable with a flexible approach to tasks and demonstrable proficiency in Microsoft Office (Word, Excel, Teams, PowerPoint).
4. Excellent communication and interpersonal skills, highly organized and detail-oriented.
5. Ability to build rapport and work effectively in a sometimes challenging environment.
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