Full Job Description
The Workspace Consultants LLP are currently expanding and are recruiting
for an exciting new role for a Telephone Sales Agent role to assist with business
growth. We are a proud, independent design, project management and cost
consultancy practice based in the Cambridge/Cambourne area with additional
offices in London and Manchester. We have enjoyed great success creating
innovative services within our industry and we are looking for a confident, sales
driven telesales account manager who shares our passion & vision and is
hungry for success. We promote a positive and enjoyable office atmosphere,
whilst still being able to hit targets and delivering excellent customer service.
The successful applicant will be responsible for the internal sales and the day-
to-day sales administration, managing key relationships with customers, project
managers, senior management, suppliers, contractors, agents and other
internal colleagues within The Workspace Consultants.
The Job will entail contacting prospective clients selling specific design and
project management services for office design and build fit out contracts.
We are looking for highly motivated, energetic and enthusiastic individuals to
join the company to promote our services.
Outstanding Sociable working hours Monday to Friday 8.30am – 5pm
Previous sales experience is desirable.
Monthly salary with an excellent commission structure in place on top.
This role is perfect for someone looking to earn more and achieve more than
they currently are, and for those looking to join a friendly environment to be
able to succeed in.
The job role will be to sell, develop existing customers and to generate new
business. This role will be a full time permanent position based from our
Cambridge office.
Responsibilities-
Answer incoming calls & enquiries, telesales /support for new and
existing customers.
Generate cold sales leads, close warm sales leads, manage the sales
pipeline, collect data, create and update databases ie. CRM system.
Manage enquiries from initial contact to completion of the order and/or
allocate the enquiry to the relevant sales partner and provide ongoing
assistance to both the customer and internal colleagues.
Sharing market intelligence with the business, including competitor
activity and pricing.
Working with the design partners to maintain a level of online marketing
content, keeping the message and brand fresh.
Co-ordinate site visits for the partners to assist with job approval and
compliance responsibilities.
Build relationships with the customers, external partners and suppliers,
agents, contractors, and colleagues to be No. 1 position in our
geographical areas.
Going that extra mile to ensure repeat business from customers.
Provide weekly/monthly update reports on enquiry levels, tenders, and
live orders.
General administrative duties as required.
The Ideal Candidate will have-
Either be a Graduate and keen to progress or have proven experience
and knowledge in the construction industry would be preferred but not
essential.
Customer service: 1 year is preferred.
Good organisation and time management skills and have the ability to
work alone and as part of a team.
Good written and verbal communication.
Strong communication skills, including written and verbal and the ability
to engage with stakeholders at all levels.
You will be dynamic, driven, self-disciplined and be confident working
with numbers and figures.
Quickly grasp information and be very good proof-reading and copy
checking skills.
Structured thinking and problem solving with great attention to detail.
Some customer service experience, demonstrate some experience in a
sales role.
Drive and enthusiasm to nurture and grow the client base.
Must have proficient IT Skills including MS Office and have a strong skill
set or some experience in Adobe, CRM and Social Media.
A strong desire to meet targets and objectives