Job Description
Job Advert: Claims Handler
Location: Aylesbury
Salary: £26,000 per annum + benefits
Contract Type: Permanent
We are looking for a Claims Handler to join our clients team! This role provides an exciting opportunity for someone with a background in customer service, who is keen to learn and grow within the insurance industry. While no prior insurance experience is required, we are looking for individuals with a customer-first mindset and excellent communication skills.
Key Objectives:
As a Claims Handler, your primary responsibility will be to manage insurance claims or building repairs from the moment they are instructed to the completion of works. You will be the key point of contact for all parties involved, ensuring clear communication, effective cost control, and high-quality service throughout the claims process.
Key Responsibilities:
1. Handle secondary notification of loss and initiate claims processes.
2. Assign the appropriate suppliers for each claim.
3. Manage both inbound and outbound calls, acting as the first point of contact for customers and insurers.
4. Maintain clear and effective communication with all parties, ensuring all stakeholders are fully informe...