Job summary The Humber Centre for Forensic Psychiatry is a medium secure hospital, detaining mentally disordered offenders with a mental illness, learning disability or personality disorder. Robust security is essential to our working practice. We are looking to recruit an enthusiastic, flexible and reliable Control Room Operative/Receptionist. The post holder will be required to provide cover at the Humber Centre and Pine View. The successful candidate will be front of house, patient facing and working to ensure the smooth running of both areas. This is not a routine receptionist position. Anyone interested is strongly advised to ring on 01482 336200 to discuss the role and its responsibilities. Main duties of the job The successful candidate will work in a busy control room/reception dealing with staff, patients and visitors. They will be issuing and maintaining security equipment, and using a variety of systems that are part of the security processes at the hospital. They will be responsible for controlling access to the building, and expected to work closely with a variety of other staff. They will be friendly, alert, self-motivated and have the ability to work on their own and as part of a small team. The security control rooms are staffed 24 hours a day, 365 days a year, and so applicants must be aware that they will work a shift pattern that includes day and night shifts, weekends and bank holidays. About us We are an award winning and CQC rated good health and social care Trust delivering integrated services across Hull, East and North Yorkshire. Find out more on our website We are a forward thinking and dynamic Trust with a real commitment to staff development. We value our colleagues and invest in them to ensure they have the right skills to deliver outstanding care. We are proud to score above or equal to the average for all NHS People Promise theme areas demonstrating our commitment to improve the experience of working in the NHS for everyone. Wherever you work we know you will receive a warm welcome and all the support you'll need to get you started. We recognise the positive value of diversity and promotes equality whilst challenging discrimination. We welcome and encourage job applications from people of all backgrounds. Work life balance is about having influence and flexibility over when, where and how you work. If the work pattern for this role does not meet your needs, we welcome an application and are happy to discuss working arrangements that differ from those advertised. We offer a unique range of benefits that go above and beyond other NHS Trusts including an enhanced leave package and health and wellbeing support. From city to countryside, market towns to moors you'll find a place to call home including some of the most affordable places to live in the UK. Find out more and search live jobs. Date posted 20 January 2025 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year Enhancements for unsocial hours are payable Contract Permanent Working pattern Full-time Reference number 338-6911839-25 Job locations Humber Centre Beverley Road, Willerby, Hull HU10 6ED Job description Job responsibilities For further information with regard to this vacancy please see the attached Job Description and Person Specification Job description Job responsibilities For further information with regard to this vacancy please see the attached Job Description and Person Specification Person Specification Qualifications Essential Standard keyboard skills e.g. RSA/OCR II/ECDL or equivalent 2 GCSEs/O levels English and Maths Desirable 3 or more GCSE/O' levels NVQ 2 or equivalent experiential learning Working towards advanced keyboard skills e.g. Advanced ECDL or RSA III/OCR Experience Essential Experience of working with the general public Knowledge of IT systems Desirable Demonstrable experience of practice and procedures relevant to the area of work Skills and competencies Essential Able to demonstrate inter-personal communication skills Able to plan and prioritise effectively and work within defined deadlines Ability to maintain confidentiality and be trustworthy Person Specification Qualifications Essential Standard keyboard skills e.g. RSA/OCR II/ECDL or equivalent 2 GCSEs/O levels English and Maths Desirable 3 or more GCSE/O' levels NVQ 2 or equivalent experiential learning Working towards advanced keyboard skills e.g. Advanced ECDL or RSA III/OCR Experience Essential Experience of working with the general public Knowledge of IT systems Desirable Demonstrable experience of practice and procedures relevant to the area of work Skills and competencies Essential Able to demonstrate inter-personal communication skills Able to plan and prioritise effectively and work within defined deadlines Ability to maintain confidentiality and be trustworthy Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Humber Teaching NHS Foundation Trust Address Humber Centre Beverley Road, Willerby, Hull HU10 6ED Employer's website https://www.humber.nhs.uk/ (Opens in a new tab)