Job Summary
The Jobholder is employed to ensure provision of a high quality, hygienic, safe and efficient catering service to Patients, Staff and Visitors. The Jobholder is based within a Hospital environment and supports the catering manager in managing, supervising and training of staff in the preparation, production and service of all food items for patients, staff, visitors, functions and conferences by the Catering Staff. A wide-ranging multiple choice menu is offered to both Patients and Retail Services. In addition to main meal and break times, hospitality is provided for internal meetings and functions held within the premises. Catering requirements vary according to each site, the number and types of patients and the number of staff.
Responsibilities
* Flexibility work pattern (any 5 of 7) if and when required, normal working days Mon to Friday
* Level 3 or above Food Safety Trained
* Good knowledge of HACCP regulations
* Experience of managing large teams in excess of 100+ staff
* Good understanding of Patient Nutrition, hydration and allergens
* Excellent IT skills, experience of using multiple software
Education & Qualifications
* Degree level or equivalent professional qualification or proven management experience
* Management Training
* Formal Catering Management Qualification Certificate
* Advanced Food Hygiene diploma
* Health and Safety Qualification
* Trainer Certificate
Knowledge & Understanding
* Understanding of Food Hygiene Regulations
* Good understanding of the quality required within a Catering Retail Service
* Knowledge of the catering process including HACCP Identifications
* Budgetary Management experience, ability to deal effectively with Complaints, Risk Assessments and Controls
* Well-developed communication and interpersonal skills to work with staff in all disciplines and at all levels within the Organisation
* Working Knowledge of Risk
* Stock Management
Experience
* Previous NHS/public sector experience in a catering facility along with Special Diets knowledge (is preferred)
* Retail and Commercial operations (is preferred)
* Experience of supervising staff in a catering/stores environment
* Previous experience in analysis and ability to plan cost impacts and options
* Experience of Duty Management on-call Role Quality Assurance management to ISO 9000
* Experience in delivering training
* Experience in a Catering Patient Services Environment
Skills/Abilities
* Good communicator with full command of the English language
* Ability to problem solve
* Knowledge of audit management and experience of quality control systems
* Able to motivate staff
* Possess report writing and analytic skills
* Enhanced Customer Care skills
* Ability to meet deadlines
* Leadership qualities
* Ability to appraise & develop staff
* Computer literate including Word & Excel
* Experience of product costing
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation.
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