The Kitchen Store is looking for a talented Design Specialist to become a key ambassador for our brand. This role is ideal for an experienced professional who combines expert kitchen design with exceptional customer service and sales skills. If you are passionate about creating inspiring kitchen spaces and enjoy working in a dynamic, customer-focused environment, we would love to hear from you.
Role overview
As a Design Specialist at The Kitchen Store, you will be at the forefront of our design and customer experience. You will create innovative kitchen designs using Winner (now called Cyncly) and ensure you produce clear and engaging visual proposals. Your role also involves building strong customer relationships, driving sales, managing budgets and ensuring our showroom consistently reflects our high standards.
Key responsibilities
* Creative kitchen design: develop modern and innovative kitchen layouts that reflect current interior trends and our brand’s quality standards using our Nolte, Nolte neo and Masterclass products..
* Visual communication: produce clear design proposals and illustrations that help customers visualise their future kitchen.
* Customer service and sales: provide expert guidance from initial consultation through to project completion, ensuring every customer feels valued and well informed.
* Mentorship: share your expertise with junior designers to help build a knowledgeable and confident team.
* Showroom management: maintain a welcoming, organised and attractive showroom that embodies The Kitchen Store brand.
* Administration and process management: handle technical administration using our Anthill workflow system, ensuring processes remain up to date and consistent.
* Supplier and marketing engagement: work closely with suppliers, contractors and local business networks to promote our offerings and maintain a strong local presence.
* Facilities management: oversee the upkeep of the showroom and surrounding areas, including daily health and safety checks.
Why work with us
* Join a respected and dynamic company known for its commitment to quality, creativity and customer satisfaction.
* Enjoy a role that blends creative design with commercial success, offering ample opportunities for personal and professional growth.
* Work within a supportive and collaborative team where your skills and ideas are valued.
* Salary: £36,495 + un capped commission (OTE: £49,000)
* The company will purchase a Guildford parking season ticket pass which is £2,428 for the Farnham Road Multi storey.
Requirements
* Proven experience in kitchen design and sales, with hands-on experience using Winner (Cyncly) or similar software such as Articad or Fusion 20/20.
* Strong design and technical skills, with the ability to produce detailed and accurate kitchen layouts.
* Excellent communication skills, both verbal and written, ensuring you can clearly articulate technical details and design ideas.
* A natural flair for sales, capable of understanding customer needs, managing expectations and negotiating effectively.
* Outstanding organisational skills, reliability and flexibility to meet the varying needs of customers and store operations.
* A current valid uk driving licence, with readiness for regular customer visits and occasional overnight supplier trips.
If you are an experienced design professional with a passion for excellence and a drive for both creative and commercial success, we encourage you to apply.
PLEASE NOTE, APPLICATIONS WILL BE REVIEWED WEEK COMMENCING 24TH FEBRUARY.