We are passionate about what we do and are looking for a motivated and customer-focused Retail Sales Assistant to join our team!
Key Responsibilities:
1. Provide outstanding customer service and ensure a positive shopping experience for all customers
2. Assist customers with product selection, offer recommendations, and answer any queries
3. Maintain knowledge of our products, promotions, and store policies
4. Operate the point-of-sale (POS) system, process transactions, and handle cash and card payments accurately
5. Ensure the store is visually appealing by maintaining product displays, organizing stock, and keeping the store clean
6. Stock and replenish shelves to ensure availability of products
7. Handle returns, exchanges, and complaints professionally, escalating as needed
8. Work collaboratively with the team to meet sales targets and store goals
9. Stay up to date with the latest trends and product knowledge
What We’re Looking For:
1. Previous experience in retail, customer service, or a similar role is preferred
2. A passion for delivering excellent customer service
3. Strong communication and interpersonal skills
4. Positive attitude and willingness to learn
5. Ability to work well in a fast-paced team environment
6. Flexibility to work weekends, holidays, and occasional evening shifts
7. Basic math and computer skills
Why Join Us?
1. Competitive salary with performance-based incentives
2. Employee discounts on all our products
3. Training and development opportunities for career growth
4. Friendly, supportive team culture
5. Opportunity to work with a respected brand in the industry
Job Type: Full-time
Pay: £14.00-£15.00 per hour
Benefits:
1. Company events
2. Company pension
3. Employee discount
4. Free parking
5. Gym membership
6. Health & wellbeing programme
7. On-site parking
Schedule:
1. Monday to Friday
Work authorisation:
1. United Kingdom (required)
Work Location: In person
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