The Ministry of Defence Guard Service (MGS) provides high quality security services at over 170 MOD sites across the United Kingdom. The MGS has guarded the Defence Estate for over 30 years including high profile locations such as MOD Main Building in London, Whitehall and His Majestys Naval Bases at Portsmouth, Devonport, and the Clyde. We provide access control, military working dogs, control room operations and other security services. We play a vital role supporting the Defence Mission and work to protect the Defence estate and personnel from crime, terrorism, espionage, and sabotage threats. The MGS has over 2,700 employees and is part of the Defence Infrastructure Organisation (DIO). MGS Security Officers are often the first point of contact for employees, visitors and contractors on sites and we pride ourselves on our professional, customer-focused culture. Behind our operational workforce is a range of head office roles which support our security professionals to develop and execute the organisations strategy, managing its budget and resources, leading, and developing our staff, maintaining relationships with stakeholders, monitoring and evaluating our performance and identifying new opportunities. All are working towards our Vision to be recognised as an outstanding provider of security services and our five Values underpinning this Vision include: 1. Integrity Always do the right thing. Respect yourself and others. Treat people fairly. 2. Vigilance and Preparedness Keep careful watch for risks and incidents. Be ready to act. 3. Professionalism Know the job thoroughly. Seek continuous improvement. Maintain high standards. 4. Helpfulness - Always be ready to assist people. Leave a lasting positive impression. 5. Teamwork Working with colleagues who are collaborative, respectful, open and trustworthy, who are passionate about excellence and protecting Defence. There are plenty of opportunities for development, access to funded professional qualifications and specialist training. We are a growing organisation with opportunities to progress your security careers and if you align with our Values, wed love to hear from you For more information about MGS, please take a look at Defence Infrastructure Organisations Youtube Page using the links below: How the Defence Infrastructure Organisation Supports Defence - https://youtu.be/pqbLRsS9SeM Being a dog handler in the Ministry of Defence Guard Service - https://youtu.be/Xs8lxbhlRiU Working for the Ministry of Defence Guard Service - https://youtu.be/UrLfy2MZXpg If you need to contact Defence Business Services (DBS) regarding this vacancy, please indicate that your vacancy is being handled by Resourcing Team 1. If you experience any technical difficulties with the CS Jobs system, please contact the Support Team at candidatesupport.oleeo.com Person specification Our Security Supervisors main responsibility is to supervise all MGS Security Officers at the unit ensuring the overall protection of people, property, information and assets from damage, destruction, or unauthorised removal. The key duties are as follows: Oversee Security Officers with daily supervision of the working patterns/roster as delegated by the Operational Manager, deploying them to cover tasks as laid out in assignment instructions and in accordance with the Joint Business Agreement/ General Statement of Security Requirements (GSSORs). Build and maintain positive working relationships by liaising with Unit Head of Establishments (HOEs), customer representatives and other security providers to ensure a high-quality security service is provided. Assist the Operational Manager in ensuring the unit is compliant with NSI and all relevant documents and procedures are kept up to date. Operate security systems in line with standard operating procedures. Task security officers and be responsible for maintaining integrity of performance through effective management, encouraging a positive and inclusive working environment, and addressing concerns in a timely and sensitive manner. of the overall performance. Respond to security concerns raised and work with first responder to manage incidents effectively and following procedure. Visit other MGS units located within a reasonable distance to provide supervisory support and collaborate with employees and customers as agreed with the Operations Manager. Write reports on breaches of security, defects and maintain daily logs. Effectively communicate with customers and refer any complaints to the chain of command. Operate, monitor, and supervise security systems such as CCTV, alarms telephone and radio. All new starters will participate in a mandatory two-week residential Foundation Course, followed by on-the-job training. Additionally, we offer an annual programme of mandatory online training, along with a dedicated Workforce Development Team to support you with your training needs. Licences Full UK Manual Driving Licence Behaviours We'll assess you against these behaviours during the selection process: Leadership Working Together Managing a Quality Service Making Effective Decisions We only ask for evidence of these behaviours on your application form: Leadership Benefits Alongside your salary of 33,810, Ministry of Defence contributes 9,794 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. We enable our people to work at the right place, with the right people, at the right time. We believe that if we look after our people, they will be passionate about delivering great things for our customers. Please follow the link to visit the Discover My Benefits site which showcases the benefits and discounts offered when working as a civilian for the MOD. https://discovermybenefits.mod.gov.uk/civilian/ The MOD Discover My Benefits page lists the full set of benefits. Some of the many benefits you will receive include: A Civil Service pension with an average employer contribution of 28.97%. A generous annual leave allowance. Ability to roll over up to 10 days annual leave per year. Minimum of 15 Days Special Leave in a rolling 12-month period to for volunteer military or emergency service reserve commitments. Special Paid Leave for volunteering up to 6 days a year. Enhanced maternity, paternity, and adoption leave. Employee Assistance Programme to support your wellbeing. Most sites have good travel links with free car parking; many also have other facilities such as a Sports & Social Club, Gym and Cafeterias and Shops. Entitlement to apply for Blue Light and Defence Discount Cards. Free MGS Security Uniform. Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A Civil Service pension with an employer contribution of 28.97% As part of your induction, you will attend a two-week residential Foundation Security Course to support in achieving your objectives to a high standard Learning and Development Professional and Personal Development of skills. This post does not offer any assistance with Relocation Allowances. Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience. At application stage you will be assessed against the following: Experience: CV including Job History and Previous Skills. A background, qualification or interest in the delivery of site security and / or can demonstrate experience in delivering customer service. Behaviours: Leadership. At interview you will be assessed against the following: Behaviours: Working Together, Managing a Quality Service, Making Effective Decisions. When choosing your Behaviour examples, please make sure you use real life scenarios that relate to your own experiences. Whilst technology may help to enhance your written submission, presenting the ideas of others or those generated by technology, could result in your application being rejected. Application sifting is scheduled to take place on week commencing 03/03/25. Interviews are due to take place in person at MOD Abbey Wood, Filton, Bristol, BS34 8JH and will be conducted week commencing 17/03/25. We want to offer opportunities to all who are successful at interview for our roles, but this isnt always possible, so we do hold candidates on an active reserve list for 12 months. It is also possible that we may offer similar lower graded role/s to reserve candidates or, if no reserves are appointed, candidates that meet the lower grade criteria in merit order. MOD Recruitment Satisfaction Survey we may contact you regarding your experience to help us improve our customer satisfaction. The surveyis voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Notice sets out how we will use your personal data and your rights. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window). See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks. Medical Successful candidates will be expected to have a medical. Nationality requirements Open to UK nationals only. Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) .