The Client
Loom Talent Limited have been engaged by a leading in-house FMCG / Food based company on a Head of Operations vacancy for their S. Yorkshire Operation.
Our client has a primary focus on delivering unrivalled levels of service and innovative product solutions across of 15,000 SKU's, meaning the NDC works at pace, to tight deadlines within a very efficient operation.
The group boasts an already impressive UK customer portfolio within the FMCG / Food space, including a small amount of temperature controlled goods.
The Role
Key Responsibilities
* Reporting Line: The Head of Operations will report to the UK & European Logistics Director.
* Operational Leadership: Provide strategic leadership and direction for all operational activities, including warehousing, distribution, strategy, continuous improvement and projects.
* Team Management: Lead and develop a high-performing, collective site operational team (up to 100+ employees) through managerial & operational leads as direct reports.
* Client Relationships: Build and maintain an already impressive, strong customer relationship base, ensuring ongoing satisfaction.
* Commercial Responsibility & Budget Management: Develop and manage the operational site budget, ensuring financial objectives are achieved while maintaining service & quality.
* Performance Metrics: Continue to evolve the organisational approach to KPI's, whilst ensuring existing and new site standardisation.
* Compliance: Ensure compliance with all relevant regulations, safety standards, and industry best practice.
* Process Optimisation: Continuously evaluate and improve operational processes to enhance efficiency, quality, and cost-effectiveness.
* Innovation: Support the business appetite to drive innovation, along with the adoption of new technologies to improve operational efficiency and customer satisfaction.
* Supplier Relationships: Manage UK commercial relationships with customers, suppliers and third-party service providers to ensure timely and cost-effective services.
The Candidate
The successful candidate for the Head of Operations role will have the following skills & experiences:
* A Logistics Distribution and Supply Chain Background - Essential.
* 5+ Years proven Operations / Site / General Management leadership experience across Warehouse operations - Essential.
* Previous budgetary responsibility across medium sized DC operations in excess of +£15m - Essential.
* A sector background within; FMCG, Food, Retail, E-Commerce - Advantageous but not essential.
* Strong leadership and team management skills, with a track record of developing high-performing teams - Essential.
* Prior commercial knowledge of the UK logistics and warehousing market - Essential.
* An individual truly excited by large scale growth challenges - Essential.
* Commutable to the S. Yorkshire area - Essential.
Salary & Benefits Package
* Salary - £65,000 - £75,000
* Company Bonus Scheme.
* 25 Days + 8 Bank Holidays.
* Pension Contributions.
* Private Health Care.
* Annual Salary Life Assurance.
* Plus additional company benefits.