As London Prisons Service Manager, you will be responsible for the effective leadership and management of all prison healthcare services across HMP/YOI Isis and HMP Wandsworth. You will work closely with the Service Director, Associate Director, Head of Healthcare and senior leadership team, and regularly link with key stakeholders including commissioners, prison governors and provider organisations.
You will provide direction and co-ordination in shaping and implementing the future provision and quality of services, lead the development agenda on new business opportunities (including writing business cases), and ensure the proactive management of sub-contracted services, through a regular review process. You will actively participate in the change management agenda of prison health care needs at a local and national level.
You will co-ordinate the Forensic & Offender Healthcare Directorate’s approach to clinical governance in in order to assure and monitor high standards of care. You will also ensure there is a clear process followed in the event of a serious incident / death in custody with a suitable investigation and learning.
***Please note this post does not support remote working. You will be required to work predominately on siteat HMP Wandsworth with frequent travel to HMP ISIS, Woolwich, SE28 0FD***
In conjunction with the Service Director and Associate Director is responsible for the effective leadership and management of all Prison healthcare services which contractually weprovide.
In liaison with the Associate Director and Heads of Healthcare will regularly link with key stakeholders including commissioners and prison governors and directors. This will include attendance at contract meetings and local prison governanceforums.
In liaison with the Associate Director and other members of the Core Board will lead the development agenda on new business opportunities, including writing businesscases.
Provide direction and co-ordination in conjunction with Heads of Healthcare in shaping and implementing the future provision and quality of servicesprovided.
To ensure proactive management of sub-contracted services, through a regular review process that ensure the required quality and financial standards aremet.
In liaison with the Service Director, Associate Director and prison operational managers and quality leads co-ordinate the Forensic & Prison Directorate’s approach to clinical governance in order to assure and monitor high standards of care.
Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children’s centres, schools and people’s homes.
We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary’s Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.
Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:
• We’re Kind
• We’re Fair
• We Listen
• We Care
Is required to operate independently in providing leadership and direction to the prisonteams.
Ensure effective participation in the development of services in the prisons.
Create an environment which promotes innovation and in which services can be continuallyimproved.
Develop and maintain strong and positive relationships with Heads of Healthcaretoassist in moving servicesforward.
Develop and maintain effective working arrangements with Commissioners, voluntary organisations, secure service providers,etc.
Be accountable for the overall performance and effectivemanagement and delivery of a high quality multi-disciplinaryservice.
Manage all delegated resources efficiently and effectively ensuring that all work complies with trust policies, procedures and statutory obligations.
Responsible for the performance management agenda within the prisons including reporting and monitoringarrangements.
Provide effective leadership through formal supervision andappraisal.
Actively promote a culture of equal opportunities for staff and service users.
Provide specialist knowledge and leadership on the delivery of healthcare in prisons across the catchment area ensuring the delivery of a high-quality service is delivered within allocatedresources.
IMPORTANT INFORMATION, PLEASE READ:
All applicants must be willing to undertake National Security Vetting in order to work in a Prison Setting.This will be completed as part of the pre-employment checks through Oxleas and the prison vetting team.
You will need to provide:
Proof of right to work documentation
Proof of ID, needs to include 1 photographic ID
Proof of address documentation
Non-UK passport holders will need to have correct documentation (right to work in the UK) and a Home office Share code.
Address History:
5 years address history will be needed.
Applicants that are not UK Passport holders who provide less than 5 years UK address history will need to provide a Police Certificate which must be in English from where they resided previously.
Applicants who are UK Passport holders who have lived abroad for a period of more than six months during the last three years will need to provide a certificate of good conduct or an overseas police check in English from the countries resided in or visited.
In order to assist you in obtaining a Police Certificate, guidance can be sought from:
If the country you have resided in is not listed here, you can obtain the necessary information by contacting the relevant Embassy or High Commission for that Country. Their contact details can be found on the Foreign & Commonwealth Office website (
This advert closes on Wednesday 5 Mar 2025
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