Job summary An exciting opportunity has arisen to recruit a permanent Administration Assistant, working at Reunion House, Clacton on Sea and All Saints, Harwich. We are looking for someone with the ability and confidence to use their own initiative and prioritise tasks. The post holder must possess excellent communication skills and relevant administrative experience, must be flexible and have attention to detail. The role will involve providing support to our clinical colleagues with administrative tasks by providing front line support, face to face and over the telephone. This role may involve travelling to the various sites we manage to provide admin support to our services and receptions. The areas we cover are North East Essex. This role is Monday to Friday 9 am to 5 pm. We will offer you support, supervision, training and the opportunity for personal development. You will also need to be computer literate with experience of Microsoft Word, Excel and Outlook. You will be given full training on the various systems that we use. We are looking for someone with a positive and compassionate approach to supporting patient care. The role will also include telephone calls and face to face contact with our patients and due to the nature of the services we carry out administrative support for, these can sometimes be distressing. Successful candidates are expected to be professional, efficient, friendly and polite. Main duties of the job Some of the main responsibilities and duties include but are not limited to; greeting service users and professionals, answering calls via phone, monitoring an email account for work and processing messages appropriately, ordering, booking appointments and transport, updating clinical systems, covering receptions when required, and general administrative duties to the Clinical Teams. To be able to use Microsoft packages is essential. full training will be given for our data base system. Working collaboratively as a team and lone working on occasions. About us EPUT are looking for motivated staff who shares our Trust values of Care, Learn and Empower. In return, EPUT can offer you a range of benefits and development including; Season Ticket Loans NHS discounts for staff Excellent Training facilities and opportunities Buying and Selling annual leave scheme The opportunity to work bank shifts and expand knowledge and experience in other areas Salary Sacrifice schemes including lease cars and Cycle to Work Day One Flexible Employer The Trust supports and actively encourages flexible working for all employees. We offer many options and you are encouraged to ask the recruiting manager what is possible for this role. If appointed, you will have the opportunity to apply for a flexible working request from the first day of your employment Join our Staff bank What is Staff Bank? Our EPUT NHS staff bank is an entity managed by the trust that hires clinical and non-clinical healthcare professionals to take on shifts at our trust hospitals and community settings. Here at EPUT we maintain our own bank of specialist staff to ensure that we are able offer safe and effective care at all times. All our permanent staff are automatically enrolled onto the staff bank however this does not mean you have to work any additional shifts, but the option is there for you if you wish. If you are joining our Trust in a fixed term role, please indicate on your New Starter Paperwork that you wish to join our staff bank. Date posted 26 February 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year per annum Contract Permanent Working pattern Full-time Reference number 364-A-8726-A Job locations Reunion House and All Saints House 35 Jackson Road Clacton on Sea CO15 1JA Job description Job responsibilities Please find attached job description and job specification detailing main responsibilities and duties. Job description Job responsibilities Please find attached job description and job specification detailing main responsibilities and duties. Person Specification essential Essential Good Standard of General Education Desirable Previous NHS experience essential Essential Literate in IT/computer skills Desirable Minimum ECDL qualification or equivalent Person Specification essential Essential Good Standard of General Education Desirable Previous NHS experience essential Essential Literate in IT/computer skills Desirable Minimum ECDL qualification or equivalent Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Essex Partnership University NHS Foundation Trust Address Reunion House and All Saints House 35 Jackson Road Clacton on Sea CO15 1JA Employer's website https://eput.nhs.uk/ (Opens in a new tab)