What's involved with this role:
Role: IT Services Manager
Job Ref: QAD 2978/1102
Pay Rate: Competitive Market Rate
Hours per week: 37 hours
Contract Length: 6 months
Location: Southampton, Hybrid working - 3 days a week office attendance
An IT Services Manager is required to be responsible for the development and management of the organisation’s IT equipment and its supporting infrastructure.
Key Requirements:
Microsoft Intune – Endpoint management and device security.
On-Premises Storage – Experience managing local storage solutions.
Firewall Management – Configuration, monitoring, and security enforcement.
Cybersecurity Knowledge – Understanding of security protocols, risk management, and compliance.
RUBUS – Familiarity with RUBUS software or equivalent cybersecurity tools.
Key Accountabilities:
Network Administration:
Management of servers, switches, storage, UPS, printers, and disaster recovery backups.
Administration of video conferencing equipment, internet provision, routers, and VPN services.
Cybersecurity Leadership:
Firewall management, security updates, antivirus deployment, and laptop encryption.
Overseeing email security monitoring and maintaining security accreditations, including organising penetration testing.
First-Line IT Support:
Acting as the primary point of contact for IT support within the Branch.
Providing timely technical assistance for troubleshooting hardware and software issues.
Supporting users with IT-related inquiries in collaboration with four Technical Department staff members.
Microsoft Systems Administration:
Managing Microsoft applications, including Office 365, Teams, SharePoint, Dynamics, Azure, and Power BI.
Overseeing licensing and system administration of Microsoft services.
Branch Case Management System Administration:
Managing user access, administration, and development of the "COMPASS" Case Management System.
Supporting integrations with SharePoint storage and Power BI analytics.
IT Procurement & Contract Management:
Identifying and procuring IT-related goods and services.
Ensuring compliance with budget constraints, procurement policies, and contractual obligations.
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
Security Clearance: SC highly desirable; candidates with active SC clearance will be fast-tracked.
Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let us know.
If you consider yourself to have a disability or if you are a veteran, and you meet the essential criteria for the role, you will be put forward for the ‘Guaranteed Interview’ scheme whereby you will have the opportunity to discuss this role and your suitability with a member of the Sourcing team.
As an Equal Opportunities Employer, we provide the best talent and encourage all applications regardless of background, in line with our commitment to diversity, equality and inclusion.
Please send your CV directly to centralgov@tclrec.com
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Job Ref: QAD 2978/1102
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.