If you have a background in distribution and can deliver exceptional customer service skills, we want to hear from you.
We currently have a number of exciting opportunities to join our distributions operation team at our Bristol Depot as a Collections Driver.
Your role will be to collect parcels from our customers as per the route provided within the time window stated, communicating any potentially failed collections and ensuring that all documentation is completed accurately and completely.
For this Collections Driver role, we want someone who will always provide customers of Whistl with first-class customer service, sharing feedback, comments, or information with your operations team.
Key Responsibilities
Collections
Assist with offloading collections vans with a high level of attention to detail when scanning and segregating parcels.
Provide collections from our customers in the area within the agreed timeframe.
Ensure all health and safety procedures are followed and proactively embraced.
Highlight any collections that are going to be late and the reason for the delay to the operations team.
Have a flexible approach to work in order to fit the fast-paced, changing working environment at Whistl.Customer Service
Provide all customers of Whistl with an outstanding level of service at all times.
Pass on any queries or information gained from the customer at the point of the collection immediately upon return to the depot.
Provide customers with su...