Job summary The Paramedic will provide specialist and accurate resources and be an integral team member of Lion Health and the multi-disciplinary team providing clinical and administrative duties and home visits.You will use your advanced clinical skills to assess, diagnose and treat patients, informing them of correct and appropriate clinical treatment choices or refer/signpost patients, if applicable. Main duties of the job The post holder will administer various clinics such as face to face and telephone triage, taking responsibility for patients who have requested urgent appointments. You will ensure that you assist with medical reports, clinical support and safeguarding. Dependent upon your training, you will be authorised to undertake treatments and procedures which are within the College of Paramedic Guidelines standard framework, along with access to appropriate clinical supervision to provide general advice and support on a day-to-day basis. About us Lion Health is a GP Surgery based in Stourbridge that provides a caring, compassionate and considerate service to 30,000 patients within the surrounding area. We offer a supportive caring environment to the successful candidate which includes a high level of quality clinical support and development through both formal and informal mechanisms. This includes access to a supporting GP on a daily basis, regular group Allied Healthcare Team meetings and Clinical Governance meetings in addition to 1-2-1 conversations/meetings. All of this support is to assist you in delivering excellent high quality patient care as well as developing your skills and knowledge in your career progression. Benefits to you: NHS pension scheme On-site, free parking Sick pay Competitive Annual leave Date posted 09 October 2024 Pay scheme Other Salary Depending on experience Contract Permanent Working pattern Full-time Reference number A0663-24-0018 Job locations 2 Lowndes Road Stourbridge West Midlands DY8 3SS Job description Job responsibilities The post holder will: Clinical Responsibilities Perform specialist health checks and reviews in line with national and local guidelines Assess and triage patients and as appropriate define treatment or make necessary referrals to other members of the practice Perform and interpret ECGs Perform investigatory procedures as required Undertake the collection of pathological specimens including intravenous blood samples, swabs, etc. Perform home visits as applicable Record clear consultation notes and accurate completion of documentation associated with the patients health care records Communicate clearly and effectively with patients, and where appropriate family members and/or carers Maintain confidentiality at all times Prescribe, issue and review medications as appropriate following practice, local and national guidelines Clinically examine and assess patients and plan clinical care to the patients needs Prioritise health problems and intervene appropriately in patient complex, emergency or urgent situations, including the initiation of effective emergency care Provide/educate appropriate preventative health care and advice Provide clinical services required, within own competencies Undertake clinical sessions of telephone and face to face consultations Organise investigation, treatment and referral where appropriate Effectively manage the nominated areas of responsibility as allocated Implement and participate in vaccination programmes as appropriate Develop harmonious and effective relationships across all practice teams and with patients Evaluate patients response to health care provision and the effectiveness of care Record or dictate and review the history of patients in consultations Support and implement patient safety initiatives and systems required by the practice Participate and utilise the audit to evaluate the quality of self-work and the team and where required implement improvements Administration Responsibilities Ensure accurate and timely summarising of patient medical records using appropriate written and electronic documentation according to the practice guidelines and policies Contribute and participate in audits, research, evaluation and clinical standard setting within the Practice Work with all governance and internal systems relating to the management of clinical systems and data Record clear IT based consultation notes to agreed standards. Ensure all practice policies are fully applied Fully document all aspects of patient care and complete all required paperwork for legal and administrative purposes Training and Responsibilities Be actively involved in own development and training Implement and participate in vaccination programmes as appropriate Undertake effective professional development as necessary to keep up to date with current requirements and in line with Practice policy Recognise and work within own competence and professional code of conduct as regulated by the HCPC and College of Paramedics Undertake any relevant training as required relating to organisational standards and changes to software or systems Support and work closely with administrative and other clinical members of staff in the organisation/improvement of the practice systems for Clinical Governance and Quality Indicator targets Demonstrate skills and activities to others who may be undertaking similar work Attend courses and/or study days (internal and external) required to ensure professional development and improvements are met with new guidelines To keep up to date with latest developments/guidelines Quality Alert other team members to issues of quality and risk. Assess own performance and take accountability for own actions, either directly or under supervision. Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance. Work effectively with individuals in other agencies to meet organisational needs. Effectively manage own time and workload. Contribution to the Implementation of Services Have a working knowledge, and contribute to Surgery handbooks, internal policies and procedures. Leave the workstation area tidy and ready for incoming colleague with information on any unresolved queries. Be conversant with and implement the Health and Safety at Work Act, Employment Law, The Data Protection Act and other legislation relative to the role. Be conversant with the CQC outcomes and ensure they are complied with. Undertake any relevant training as required relating to organisational standards and changes to software or systems. Develop harmonious and effective relationships across all practice teams and with patients. Undertake effective professional development as necessary to keep up to date with current requirements and in line with Practice policy. Apply Practice policies, standards and guidance. Discuss with other members of the team how the policies, standards and guidelines will affect own work. The above list of duties is not exhaustive and may be subject to change as deemed necessary. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be main to the Disclosure and Barring Service (formerly known as CBR) to check for any previous criminal convictions. Infection Prevention & Control In accordance with the Health and Social Care Act 2008, the post holder will actively participate in the prevention and control of infection within the capacity of their role. The Act requires the post holder to attend infection prevention and control training on induction and at regular updates and to take responsibility for the practical application of the training in the course of their work. Infection prevention and control must be included in any personal development plan or appraisal. THE ABOVE LIST OF RESPONSIBILITES IS NOT EXHAUSTIVE AND MAY BE SUBJECT TO CHANGE AFTER DISCUSSION WITH MANAGER WHERE APPROPRIATE. WORKING CONDITIONS The post holder will be required to use VDU frequently, for prolonged periods of time. Job description Job responsibilities The post holder will: Clinical Responsibilities Perform specialist health checks and reviews in line with national and local guidelines Assess and triage patients and as appropriate define treatment or make necessary referrals to other members of the practice Perform and interpret ECGs Perform investigatory procedures as required Undertake the collection of pathological specimens including intravenous blood samples, swabs, etc. Perform home visits as applicable Record clear consultation notes and accurate completion of documentation associated with the patients health care records Communicate clearly and effectively with patients, and where appropriate family members and/or carers Maintain confidentiality at all times Prescribe, issue and review medications as appropriate following practice, local and national guidelines Clinically examine and assess patients and plan clinical care to the patients needs Prioritise health problems and intervene appropriately in patient complex, emergency or urgent situations, including the initiation of effective emergency care Provide/educate appropriate preventative health care and advice Provide clinical services required, within own competencies Undertake clinical sessions of telephone and face to face consultations Organise investigation, treatment and referral where appropriate Effectively manage the nominated areas of responsibility as allocated Implement and participate in vaccination programmes as appropriate Develop harmonious and effective relationships across all practice teams and with patients Evaluate patients response to health care provision and the effectiveness of care Record or dictate and review the history of patients in consultations Support and implement patient safety initiatives and systems required by the practice Participate and utilise the audit to evaluate the quality of self-work and the team and where required implement improvements Administration Responsibilities Ensure accurate and timely summarising of patient medical records using appropriate written and electronic documentation according to the practice guidelines and policies Contribute and participate in audits, research, evaluation and clinical standard setting within the Practice Work with all governance and internal systems relating to the management of clinical systems and data Record clear IT based consultation notes to agreed standards. Ensure all practice policies are fully applied Fully document all aspects of patient care and complete all required paperwork for legal and administrative purposes Training and Responsibilities Be actively involved in own development and training Implement and participate in vaccination programmes as appropriate Undertake effective professional development as necessary to keep up to date with current requirements and in line with Practice policy Recognise and work within own competence and professional code of conduct as regulated by the HCPC and College of Paramedics Undertake any relevant training as required relating to organisational standards and changes to software or systems Support and work closely with administrative and other clinical members of staff in the organisation/improvement of the practice systems for Clinical Governance and Quality Indicator targets Demonstrate skills and activities to others who may be undertaking similar work Attend courses and/or study days (internal and external) required to ensure professional development and improvements are met with new guidelines To keep up to date with latest developments/guidelines Quality Alert other team members to issues of quality and risk. Assess own performance and take accountability for own actions, either directly or under supervision. Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance. Work effectively with individuals in other agencies to meet organisational needs. Effectively manage own time and workload. Contribution to the Implementation of Services Have a working knowledge, and contribute to Surgery handbooks, internal policies and procedures. Leave the workstation area tidy and ready for incoming colleague with information on any unresolved queries. Be conversant with and implement the Health and Safety at Work Act, Employment Law, The Data Protection Act and other legislation relative to the role. Be conversant with the CQC outcomes and ensure they are complied with. Undertake any relevant training as required relating to organisational standards and changes to software or systems. Develop harmonious and effective relationships across all practice teams and with patients. Undertake effective professional development as necessary to keep up to date with current requirements and in line with Practice policy. Apply Practice policies, standards and guidance. Discuss with other members of the team how the policies, standards and guidelines will affect own work. The above list of duties is not exhaustive and may be subject to change as deemed necessary. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be main to the Disclosure and Barring Service (formerly known as CBR) to check for any previous criminal convictions. Infection Prevention & Control In accordance with the Health and Social Care Act 2008, the post holder will actively participate in the prevention and control of infection within the capacity of their role. The Act requires the post holder to attend infection prevention and control training on induction and at regular updates and to take responsibility for the practical application of the training in the course of their work. Infection prevention and control must be included in any personal development plan or appraisal. THE ABOVE LIST OF RESPONSIBILITES IS NOT EXHAUSTIVE AND MAY BE SUBJECT TO CHANGE AFTER DISCUSSION WITH MANAGER WHERE APPROPRIATE. WORKING CONDITIONS The post holder will be required to use VDU frequently, for prolonged periods of time. Person Specification Qualities and Attributes Essential An understanding, acceptance and adherence to the need for strict confidentiality A demonstrable commitment to professional development Strong commitment to the development of people and services, as required by NCPC Commitment to continuing clinical education and professional development Ability to use own judgement, resourcefulness common sense and take direction as appropriate Confident, reliable and self-reliant Positive attitude to change and a pro-active approach but also pragmatic and realistic Ability to work as part of an integrated multi-skilled team A recognition of the importance of showing respect, dignity and compassion to patients and colleagues Adaptable, innovative, forward looking Honest, caring and sympathetic Methodical and organised Ability to plan, prioritise and organise workload Qualifications Essential 5 GCSEs at grade C or above including Maths and English Registration with Health Care Professions Council (HCPC) which should be renewed every 2 years to maintain registration BSc in a training programme provided by the College of Paramedics Health & Care Professions Council (HCPC) Desirable Membership of the College of Paramedics Voluntary Register Prescribing Qualification Knowledge and skills Essential Management of patients with common acute medical conditions and long term conditions Knowledge of clinical procedures and medical terminology Clinical practice and examination skills Keyboard and computer skills Excellent communication (oral and written) and inter personal skills Ability to listen and empathise Good time management Knowledge to undertake a structured clinical assessment Ability to exercise sound judgements when faced with conflicting pressures Evidence of understanding the needs of the healthcare sector and the patients it serves Leadership skills Experience Essential Experience working in a healthcare environment Experience of working in multi-disciplinary teams Experience of managing complex workloads and prioritisation Demonstrate an in-depth knowledge of related medical conditions, treatments and pharmacology Experience of supporting doctors in clinical decision making Desirable Experience working in primary care/general practice Minor illness experience Chronic Disease Management Telephone triage Person Specification Qualities and Attributes Essential An understanding, acceptance and adherence to the need for strict confidentiality A demonstrable commitment to professional development Strong commitment to the development of people and services, as required by NCPC Commitment to continuing clinical education and professional development Ability to use own judgement, resourcefulness common sense and take direction as appropriate Confident, reliable and self-reliant Positive attitude to change and a pro-active approach but also pragmatic and realistic Ability to work as part of an integrated multi-skilled team A recognition of the importance of showing respect, dignity and compassion to patients and colleagues Adaptable, innovative, forward looking Honest, caring and sympathetic Methodical and organised Ability to plan, prioritise and organise workload Qualifications Essential 5 GCSEs at grade C or above including Maths and English Registration with Health Care Professions Council (HCPC) which should be renewed every 2 years to maintain registration BSc in a training programme provided by the College of Paramedics Health & Care Professions Council (HCPC) Desirable Membership of the College of Paramedics Voluntary Register Prescribing Qualification Knowledge and skills Essential Management of patients with common acute medical conditions and long term conditions Knowledge of clinical procedures and medical terminology Clinical practice and examination skills Keyboard and computer skills Excellent communication (oral and written) and inter personal skills Ability to listen and empathise Good time management Knowledge to undertake a structured clinical assessment Ability to exercise sound judgements when faced with conflicting pressures Evidence of understanding the needs of the healthcare sector and the patients it serves Leadership skills Experience Essential Experience working in a healthcare environment Experience of working in multi-disciplinary teams Experience of managing complex workloads and prioritisation Demonstrate an in-depth knowledge of related medical conditions, treatments and pharmacology Experience of supporting doctors in clinical decision making Desirable Experience working in primary care/general practice Minor illness experience Chronic Disease Management Telephone triage Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Lion Health Address 2 Lowndes Road Stourbridge West Midlands DY8 3SS Employer's website http://lion-health.co.uk/ (Opens in a new tab)