PA Midas Warminster - 4144, 420 W Street Rd, Warminster, Pennsylvania, United States of America Req #550
Summary
An Assistant Store Manager at Midas exemplifies professional integrity, strong leadership skills, business acumen, knowledge of automotive industry practices and procedures, and a passion for delivering quality work, exceptional customer service, and exceeding business goals while supporting the management of daily business operations. An Assistant Store Manager must exercise discretion and independent judgment with respect to matters that significantly impact business operations.
Essential Functions, Duties, and Responsibilities
* Assist the Store Manager in overseeing daily business operations, including scheduling, staffing, customer satisfaction, and workflow optimization.
* Ensure all services are completed efficiently, accurately, and in compliance with company, safety, and industry standards.
* Assist in analyzing and monitoring key performance indicators (KPIs) to track shop performance and identify areas for improvement.
* Assist in developing and implementing strategies for customer retention and future business growth to maximize and exceed business objectives and sales and profitability goals.
* Provide legendary customer service and ensure customer satisfaction through professional and effective customer interactions and communications.
* Assist with overseeing, analyzing, managing, and controlling inventory levels, inventory shrinkages, business costs, and expenses.
* Act as a key holder for the facility and successfully fulfill opening and closing procedures.
* Assist in analyzing, reducing, and minimizing workplace safety concerns, injuries, and damages through training, enforcement, and team compliance with OSHA and company safety policies.
* Ensure test drives are conducted correctly and in accordance with company policy, procedures, safety best practices, and traffic laws.
* Ensure that store employees maintain a clean, organized, and safe work environment in accordance with company policies and OSHA regulations.
* Stay current on industry trends, technology advancements, and regulatory changes affecting automotive repair and safety.
* Collaborate with the Store Manager and senior management to develop and execute business plans, directives, initiatives, programs, budgets, and more.
* Perform other duties as assigned.
Supervisory Responsibilities
* Assist the Store Manager to direct, train, develop, mentor, support, evaluate, and effectively discipline employees.
* Participate in and provide recommendations for the hiring, firing, advancement, promotion, or any other change of status of other employees.
* Support the Store Manager in fostering a strong, inclusive, and cohesive team environment.
* Implement, champion, and enforce business and leadership initiatives, directives, policies, procedures, best practices, and programs.
* Assist in managing the workflow, quality of work, and work schedules for all employees.
* Act and operate as the Store Manager in the absence of the Store Manager.
Required Education, Credentials, and Experience
* Minimum age requirement of eighteen years.
* An active and unrestricted driver’s license is required.
* A high school diploma or equivalent is required; a bachelor’s degree in business management or a related field is a plus.
* A minimum of three years of related experience is required.
* A minimum of three years of managerial experience is preferred.
* Must be legally authorized to work within the United States while employed by Leeds West Groups.
* Successful completion of background check.
* Successful completion of a Motor Vehicle Records (MVR) check and ability to maintain a clean driving record.
Workplace Culture, Conduct, and Expectations
In support of a positive, professional, safe workplace culture and environment, we adhere to a zero-tolerance policy for drugs, alcohol, weapons, violence, harassment, or discrimination.
This job operates in a fast-paced automotive retail and repair environment where employees are regularly exposed to indoor and outdoor climates and changing temperatures.
Physical Demands
This position requires physical strength, agility, dexterity, and endurance to successfully perform the essential job functions in a demanding and dynamic environment.
Position Type/Expected Hours of Work
This full-time, hourly non-exempt, onsite position requires at least 50 hours of work per week.
Travel
This position requires up to 100% travel between local stores. Overnight travel requirements are less than 5% unless on a particular assignment.
Equal Employment Opportunity
Leeds West Groups provides equal employment opportunities to all employees and employment applicants without regard to any classification protected by applicable local, state, or federal laws.
Other Duties
Please note that this job description is not designed to cover or contain a comprehensive listing of the activities, duties, or responsibilities required of the employee for this job.
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