Senior Manager, Medical Engagement
Location: United Kingdom - Uxbridge
Time Type: Full time
Posted on: Vor 2 Tagen
Job Requisition ID: R0044215
Job Description
In this role, you will be involved in a wide variety of projects with ownership of key deliverables relating to our Medical Education external presence, including:
1. Medical Engagement Framework:
o Work closely with the Global Medical Education lead on creating medical user journeys across a mix of digital, hybrid, and in-person engagement.
o Plan and execute medical engagement campaigns, including implementation of medical user journeys and content planning across a broad channel mix.
2. Congresses:
o Co-ordinate medical activities/presence at Global congresses, including liaising with relevant stakeholders (Global/Region/Local) to ensure transparent communication of plans.
3. Medical Booth:
o Collaborate on Medical booth production and related medical assets, including content creation, review, and approvals in accordance with local regulations and any applicable codes.
o Support allied activities which may include medical booth rota, pre-congress booth training, and onsite booth walkthrough.
4. IME/CME:
o Support the Medical Education lead with CME/IME vendor and programme selection.
5. Cross-functional Working:
o Work collaboratively with the Medical Strategy and Communications team to ensure medical engagement tactics and communications align with overarching medical strategy and communications objectives.
o Partner closely with the Congress Centre of Excellence and other cross-functional partners to execute the medical customer engagement strategy across appropriate channels: in-person such as congresses, virtually and digitally.
o Lead or chair planning and leadership update meetings as appropriate, or join cross-functional forums to communicate plans, represent, and advocate for Medical needs and priorities.
6. Overall Project Management:
o Oversee medical communication/creative partner agencies and third parties for flawless execution of medical engagement tactics e.g., digital activities, medical booth tactics.
o Responsible for obtaining and maintaining vendor partner budget estimates, contracts, SOWs, POs, and invoice approvals for relevant activities.
7. Metrics:
o Create KPI metrics and reports for medical engagement tactics/channels.
o Generate learnings and insights post-activity with a focus on creating an impactful HCP user experience.
Experience and Skills
* Excellent project management skills; proactive and organized, as this role will require work on multiple projects simultaneously.
* Demonstrated knowledge of platforms such as Veeva to support operations.
* Good understanding of user experience to execute an interlinked HCP congress journey.
* Experience in omnichannel execution of content and user journeys.
* Strong knowledge of digital governance and engagement compliance frameworks e.g., congresses.
* Well-read and constantly keeping up with changes in the engagement landscape as well as networking best practices and in accordance with Company guidelines and local laws and regulations.
* Excellent internal engagement skills - building credibility with, and insights through, a strong internal network of key stakeholders.
* High accountability & track record of successfully delivering critical complex projects.
* Ability to travel (25% of the time).
Equal Employment Opportunity (EEO)
It is the policy of Gilead Sciences, Inc. and its subsidiaries and affiliates (collectively "Gilead" or the "Company") to recruit, select and employ the most qualified persons available for positions throughout the Company. Except if otherwise provided by applicable law, all employment actions relating to issues such as compensation, benefits, transfers, layoffs, returns from layoffs, company-sponsored training, education assistance, social and recreational programs are administered on a non-discriminatory basis (i.e., without regard to protected characteristics or prohibited grounds, which may include an individual’s gender, race, color, national origin, ancestry, religion, creed, physical or mental disability, marital status, sexual orientation, medical condition, veteran status, and age, unless such protection is prohibited by federal, state, municipal, provincial, local or other applicable laws). Gilead also prohibits discrimination based on any other characteristics protected by applicable laws.
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