Work flexibly across all Intermediate Care Services sites to meet the needs of all discharges and transfers of care for all adult patients being discharged or requiring community support. Drive communication and response to maintenance of patient flow in support of organisational targets. To ensure you are an integral part of a responsive team are delivering a highly responsive and effective service delivery. Complete a daily work allocation and ensure completion of all tasks to effectively operate the service, within this demonstrate a flexible approach to meet individual patients/family need. Report & monitor problems with patient transport services and escalate issues to senior clinical flow team. Provide proactive contribution to allocated wards to ensure length of hospital stay is determined by clinical need only and not by organisational resources. To promote and maintain effective communication channels between patients, their relatives, and relevant teams in order to successfully coordinate discharges. Proactively advise and support staff to initiate the early discharge planning of patients with simple needs ensuring appropriate assessments have been completed in a timely manner to facilitate discharge. Identify, progress chase and monitor delayed discharges and lost bed days within the patient journey and referrals. Screen and input information of onward referrals made to the homes and health and social teams, including the completion of trusted assessment documents. Maintain accurate records and participate in audits as required in relation to the discharge planning process. Support and respond to the Trust Escalation Processes, as guided by the IDS Business Manager, Head of Site Operations & Flow / Head CCM/ Senior Directors / Managers. Ensure compliance with other related Trust Policies and Department of Health Legislation regarding discharge planning processes.