Location: Hybrid - Dunstable, Warwick House
Salary: circa £25,000 pro rata, plus excellent benefits
Hours: Full-time (Monday to Friday 9-5 pm)
Contract: Temporary, 6 weeks (17th Feb to 11th April)
We are excited to advertise multiple temporary opportunities for Customer Experience Coordinators within our organisation. In this customer-facing role, you will engage with a variety of businessesranging from individuals to small-sized companiesto understand their unique needs while keeping up with changes in the energy industry and recent technologies.
Your responsibilities will include assisting customers over the phone, via our website, or by email, and proactively reaching out to provide advice during registration with NICEIC. You will collaborate with internal teams to deliver the best solutions for customers and maintain accurate record-keeping. This role will require a range of skills to effectively support customers and ensure high levels of satisfaction.
In this role, you will...
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