Summary
Are you passionate about technology and eager to build a career in sales? As a Technical Sales Apprentice, you'll be at the forefront of innovation, helping businesses find cutting-edge solutions while developing the skills to become a top sales professional. Apply Now!
Wage
£20,000 a year
Training course
IT technical salesperson (level 3)
Hours
Monday - Friday between 8.30am - 5pm
37 hours 30 minutes a week
Possible start date
Monday 14 April
Duration
1 year 4 months
Positions available
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you’ll do at work
As a technical sales apprentice, you will be immersed in the sales process and gain hands-on experience in a range of sales functions. You will work closely with our experienced sales team, helping us expand our client base, manage customer relationships, and contribute to achieving our sales targets. This is an excellent opportunity to build your career in sales within the IT industry.
Key Responsibilities
* Assist the sales team in identifying new business opportunities and generating leads.
* Support the preparation of sales presentations, proposals, and product demos.
* Help manage and maintain relationships with existing clients to ensure customer satisfaction and loyalty.
* Conduct market research to understand industry trends and customer needs.
* Assist in the administrative tasks associated with sales, including data entry, updating CRM systems, and preparing reports.
* Work closely with the marketing team to align sales efforts with promotional activities.
* Attend meetings, training sessions, and events to enhance knowledge of our products and services.
Where you’ll work
Media House
31 Freehold Street
Northampton
NN2 6EW
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
LEARNING FOR FUTURES LTD
Your training course
IT technical salesperson (level 3)
Equal to A level
Course contents
* Communication: works both independently and as part of a team and following the organisation’s code of practice; demonstrates an ability to communicate effectively and present both in writing and orally at all levels, using a range of tools.
* Customer Experience: demonstrates strong interpersonal skills and cultural awareness when dealing with colleagues, customers and clients during sales operations and whilst defining requirements with an emphasis on customer satisfaction and relationship management.
* Data Security: operates securely in line with organisational guidance, legislation and organisational software packages and complies with security of data and can effectively record, analyse and communicate data at the appropriate level using the organisation’s standard tools and processes throughout all sales interactions.
* Problem solving: applies structured techniques for troubleshooting, problem solving and analyses problems by selecting the appropriate tools and techniques in line with organisation guidance when dealing with sales as well as routine tasks
* Assesses and qualifies sales leads by developing a clear understanding of clients’ business needs and advising how these might be met with appropriate products, tools and techniques.
* Project management: works flexibly and demonstrates the ability to work under pressure independently and as part of a team to progress sales and manage their time, workflow, priorities and projects.
* Interprets and follows: health and safety legislation to securely and professional work productively in the work environment; Data Protection Act 1998; Sales of Goods Act 1979.
* Sales process: professionally operates all sales-related tasks to maintain integrity, brand and company image during negotiations, handling of objections and closing sales with an understanding of the markets and external competitors
* Technical: ability to understand and explain the technical portfolio and technical systems sold within the organisation and can use the current hardware and operating systems available.
* Database and Campaign Management: prioritises their contacts and keeps an up to date database knowing when and why to contact current consumers or prospects in line with organisational requirements.
* Context / CPD: identifies and negotiates personal development in the context of the wider business and how their role relates to other roles in the business.
* Logical and creative thinking skills
* The ability to interact effectively and professionally with a range of different types of customer
* Ability to think analytically and to solve problems
* Ability to work independently and to take responsibility
* Ability to work with a range of internal and external people
* Ability to communicate effectively in a variety of situations
* Ability to operate in a secure manner
Your training plan
IT Technical Salesperson Level 3 Apprenticeship Standard:
* All training will be delivered online by Wise Origin, offering flexible, expert-led instruction with interactive sessions and digital resources
* This ensures apprentices can develop their skills while balancing work commitments
More training information
* Wise Origin is a national training provider which was established in 2006
* We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisions
* We specialise in Digital, IT & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures
* Throughout the program, you will receive dedicated support from your tutor to ensure your success
Requirements
Desirable qualifications
GCSE in:
* English (grade A-C or 4-9)
* Maths (grade A-C or 4-9)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Customer care skills
* Problem solving skills
* Team working
* Initiative
Other requirements
What We Offer •A supportive and inclusive working environment. •Opportunity to gain valuable experience in the IT industry. •Mentorship and professional development to support your career growth. •Competitive salary and benefits package. •A chance to secure a permanent position upon successful completion of the apprenticeship program.