Title: Salesforce Delivery Lead (Utilities Industry)
Location: United Kingdom – London or Manchester
Salary: Competitive salary and package dependent on experience
Career Level: Senior Manager/Associate Director
Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We believe in inclusion and diversity and supporting the whole person. Our core values comprise Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual, and Integrity.
About the Accenture Salesforce Business Group:
Accenture has established a global commitment to Salesforce called the Salesforce Business Group (SFBG); a focused executive-level effort between Salesforce and Accenture, to turbo-charge our joint business, and deliver outstanding customer experiences for our clients. You will be part of an exciting environment – we have the energy and pace of a start-up, merged with the stability of a well-established Salesforce capability (Accenture has been delivering Salesforce-powered transformation for over 15 years).
The Accenture Salesforce Business Group exists to help our clients create the best customer and employee experiences on the planet. We do this by leveraging the best aspects of our deep knowledge of how to modernise organisations' selling, service and operational functions across all key industries.
As a Salesforce Utilities Delivery Lead, you will:
1. Work as part of an integrated Accenture and client team, defining, designing, delivering and deploying leading Salesforce-based solutions to our Utilities clients.
2. Develop your leadership and consulting skills whilst delivering Salesforce at scale, to deliver measurable client value in some of the most dynamic and challenging environments.
3. Support pre-sales activities including shaping and presenting solutions, and defining delivery approach, plan, staffing and estimates.
4. Manage project stakeholders, resources, financials, risks and issues.
We are looking for experience in the following skills:
1. Direct client-facing Salesforce Utilities consulting experience.
2. Proven hands-on experience managing scaled delivery of integrated Salesforce through multiple project lifecycles.
3. Exceptional communication, presentation, and interpersonal skills, with a focus on building and maintaining long-lasting client relationships.
4. Demonstrates leadership and management abilities, with a customer-oriented approach.
5. Ability to engage with clients at all levels in a business-centric, business outcome-oriented dialogue.
6. Proven experience in managing and fostering a team-oriented environment, with a passion for mentoring and developing Salesforce practitioners.
7. Desire to mentor, teach, and help develop the next generation of Salesforce delivery leads.
8. Ability to work creatively and analytically in problem-solving environments, thriving in dynamic, collaborative teams.
Set yourself apart:
1. Field Service & Workforce Management specific knowledge and experience.
2. Pre-sales solution planning experience (including solution shaping, delivery estimation and planning).
3. Salesforce ecosystem knowledge, experience and network.
4. Evidence of bringing emerging solutions and innovations to deliver value for clients.
5. Salesforce Certified.
What’s in it for you: At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package.
Closing Date for Applications: 31/02/2025
Accenture reserves the right to close the role before this date should a suitable applicant be found.
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