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Digital Commerce Brand Deployment & Optimisation Manager
Employer: Unilever
Location: Kingston Upon Thames, England, United Kingdom
Salary: Competitive
Closing date: 22 Feb 2025
Sector: Sales and Business Development, Technology
Role: Manager
Contract Type: Permanent
Hours: Full Time
Job Purpose
Digital commerce continues to grow at an exponential rate, empowering an on-demand culture where shoppers will pay a premium for convenience and demand a seamless shopping experience. To continue to grow our portfolio of world-famous brands, it is critical that we put digital commerce at the heart of our strategies. The shift from physical stores towards connected seamless journeys is here and continuing to explode, as is the number of touchpoints we have available to reach our shoppers. Digital channels are now a place of inspiration as well as for purchase.
The dCom Brand Deployment & Optimisation Manager is the go-to for all things digital across the Unilever market, for our customers, our brands, and our shoppers. Accountable for search and growth, you'll own and influence service provider collaborations and contracts. You will build cross-functional partnerships to support end-to-end seamless digital launches. You will be the conduit between marketing & Omnichannel retailers to ensure the right content is deployed and optimised and experienced by our shoppers.
Responsibilities
* Drive the business through content deployment, optimisation and performance.
* Combine with our Business Group content managers as they lead for digital evolution in product content.
* Business partner for third-party providers and drive new insight for our digital capability focusing on search, stock availability and overall user experience.
* Search Champion for the UK&I working collaboratively with other markets to share best practice and new opportunities.
* Unlock the potential of AI for business benefit.
* Support retail execution to drive organic search across Omnichannel partners.
* Lead Ratings & Reviews working with brand team to drive count and average rating.
* Upskill wider commercial & brand functions via workshops on search, Omnichannel assets, and Perfect Store Online (PSO).
* Support marketing and end-to-end launch functions on our Content Suite to include TAB, KWERY, PIM.
* Build best practice playbooks on 'how to win' to be shared with both internal & external stakeholders.
* Drive a collaborative and experimental culture, always seeking to make incremental gains in our ways of working.
Key Skills
* Experienced digital professional preferred but not essential.
* Experience working in search.
* An understanding of content management systems.
* At ease working through uncertainty and managing complexity.
* Foundational understanding of the potential of AI and its application relevant to the role.
* Comfortable challenging the status quo, thinking differently to solve business challenges.
* Able to prioritise and flex workload as the demands of the business require.
* Ability to influence and have impact.
* Analytical capability to work through large datasets and pull out the key insights.
* Project management experience will be beneficial.
What we offer
Whilst the role is advertised on a full-time basis, we would be happy to discuss possible flexible working options and what this may look like for you. We strive to achieve a family-friendly and inclusive workplace and to, above all, create possibilities for all.
Diversity at Unilever is about inclusion, embracing differences, creating possibilities and growing together for better business performance. We embrace diversity in our workforce. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. We are also more than happy to provide reasonable adjustments during our application and interview process to enable you to be present your best self.
Company
Be part of the most successful purpose-led business in the world. Have the opportunity to see the true impact that you’re having in the work you do - every small thing counts. The personal contribution you make means you feel good about what you do and proud that you have a career with a higher purpose. Be empowered to make a positive impact, by bringing your purpose into action.
Be a force for good. Unleash your curiosity and pioneering spirit to make our business win and grow. Use your confidence to challenge the status quo for the better, while you learn, grow and make a positive impact.
Diversity & Inclusion is one of the things that we want Unilever to be famous for. This means making sure our business is fair, attracting and retaining the very best talent and helping them unlock their full potential.
Dove, Lipton, Ben & Jerry’s, Magnum, Lynx, Knorr, Surf. Our world-famous brands are totally different – and as people, so are we. Be surrounded by individually different but like-minded people who share your values, commitment and desire to start or pursue a career across different cultures and levels of seniority where you do good things every day. Bring your real self to work, here we combine our differences to achieve greater things.
Develop into your best self. Get inspired by leaders and peers and create life-shaping experiences for yourself. Unilever offers an inspirational working environment where you will be mentored and nurtured by bright minds and purpose-led leaders. Use your skills and knowledge, and the tools we provide you to experience all that Unilever can offer across brands and around the world. You have the ability to craft a flexible – and global – career.
Our policies & flexible working
At Unilever, we have a range of market-leading, family-friendly and flexible working policies, which enable our employees to balance their day-to-day responsibilities.
Our ambition: unlocking talent through disability inclusion
The World Health Organization estimates that there are one billion people in the world currently living with a disability. That’s about 15% of the global population, or 1 in 7 of us. And the statistics suggest that people living with disabilities are among the most marginalised populations in the world in terms of employment and educational opportunity.
Removing the barriers facing people living with disability is a priority for our business. It isn’t just the right thing to do – we believe that creating equality of opportunity will unlock a huge pool of talent. It also gets to the heart of the ambition to ‘leave no one behind’ – and could contribute to the five Sustainable Development Goals which explicitly reference disability and to the wider sustainable development agenda.
In 2018, we set ourselves global commitments to achieve by 2025:
* to be the number one employer of choice for people with disabilities, and
* to increase the number of employees with disabilities to 5% of our total workforce.
We are keen to find out about your talent, and offer the support you need.
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