Burton Upon Trent, East Staffordshire Full Time
Reference: 21618_9131_553374
Job Overview
Ready for the next step in your career as a Centre Manager with the UK’s largest Automotive service, maintenance and repair business? Here at National Tyres, we are looking for a Centre Manager, who will play a vital role in leading the team to success and providing an excellent customer journey and satisfaction.
If you have the desire to help drive business performance, are passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you. Don’t delay, apply today!
Key Responsibilities
* Lead and manage the team to achieve business performance targets.
* Ensure high levels of customer satisfaction are maintained.
* Provide coaching and development for team members.
* Meet compliance standards across Health and Safety.
* Manage sales turnover and KPIs effectively.
Benefits Include:
* Average uncapped bonus of £10,800 per year (with potential to earn more)
* 5.6 weeks’ annual leave
* Up to 50% off garage bills in our Autocentres and 25% off most Halfords products
* Discounts on groceries, shopping, insurance, days out, restaurants, and more
* Family & Friends Discount Events
* Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
* Financial planning support via Wagestream
* GP Access, 364 days a year, 24 hours a day
* Join the Share save scheme with a 20% discount on shares
* Health Cash Plan – to access wellbeing services and claim back healthcare costs
* Pension Scheme & Life Assurance
Skills and Experience
* Fantastic leadership and team management skills within the automotive or similar industry
* Experience delivering high customer satisfaction and effective management
* Engaging and motivational coaching-based approach to team development
* Experience of meeting compliance standards across Health and Safety
* Experienced with high sales turnover and managing KPIs
* Excellent communication skills, both verbal and written
* IT proficient, with a willingness to learn in-house systems
* Good time management
* A current valid driving licence
National Tyres and Autocare is now part of the Halfords family. We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords, we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
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