Join LSH Auto as a Workshop Technical Controller and take your career to the next level! In this key role, you will oversee the technical aspects of our workshop operations, ensuring that all vehicle repairs and services meet the highest quality standards while providing excellent support to our technicians.
Your expertise will play a crucial role in improving workshop efficiency, addressing technical concerns, and ensuring compliance with manufacturer guidelines.
Key Responsibilities:
1. Evaluate and approve repair estimates, ensuring accuracy and compliance with manufacturer standards.
2. Guide and support technicians by providing expertise on complex technical issues.
3. Conduct quality checks on completed work to ensure customer satisfaction and adherence to company standards.
4. Identify training needs for technical staff and assist in their development.
5. Collaborate with the service team to streamline operations and enhance workflow efficiency.
6. Manage warranty claims and ensure all documentation is accurate and submitted in a timely manner.
What We’re Looking For:
1. Proven experience as a Technical Controller or similar role in the automotive industry.
2. Extensive knowledge of vehicle systems and repair processes.
3. Strong problem-solving skills and the ability to make sound technical decisions.
4. Excellent communication and interpersonal skills.
5. A commitment to delivering high-quality customer service.
6. A valid driver's license.
If you are passionate about the automotive industry and thrive in a dynamic environment, we’d love to hear from you!
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