At Bath & North East Somerset Council we have one overriding purpose to improve people s lives. This is a 1 Year Fixed Term Contract About the Role We are excited to be seeking a motivated and enthusiastic HR Operations Officer to join our Employee Lifecycle team on a fixed-term basis. We are seeking an individual who is a confident communicator with a passion to provide excellent customer service. The successful candidate will act as the first point of contact for all HR Operations queries to provide an efficient and responsive advice and guidance service to managers and staff across the Council via telephone, email and our employee Portal. In addition to this, your daily duties will include onboarding starters, processing changes in terms and conditions of employment, reconciliation of all payroll variations, and offboarding leavers. This requires excellent attention to detail, as well as the ability to multitask and manage your time effectively. You will be part of a larger HR & OD service and will work collaboratively with your colleagues across the service to ensure continuous improvement in our HR & OD service delivery. About You You will have experience of working in an administrative team, ideally within HR Operations. A CIPP or equivalent qualification is desirable but not essential. You will have a good understanding of how to add value within an organisation and will be a strong team player with a collaborative work style. If you are interested in this post and require more details or just to chat through the role and what s involved, please contact Carrie-Anne Holmes, HR Operations Lead Officer - Employee Lifecycle at Carrie-Anne_Holmesbathnes.gov.uk or call 01225395425. Interview date: 09/01/2025 About Bath & North East Somerset Council. Working at Bath & North East Somerset provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services. Why Bath & North East Somerset Council? We offer a wide range of benefits, to ensure that you are paid fairly for your work, have the flexibility to enjoy a great work/life balance, and have the support you need. Go to https://jobsandcareers.bathnes.gov.uk/why-work-us/our-benefits At Bath & North East Somerset Council we have one overriding purpose to improve peoples live. Find out more about our values at https://jobsandcareers.bathnes.gov.uk/why-work-us/our-values We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us. Find out more on our commitment to Equality, Diversity and Inclusion at https://beta.bathnes.gov.uk/equality-and-diversity We are a Disability Confident Employer find out more at https://shorturl.at/ajrsW The Council is committed to having a diverse and inclusive workforce. Applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs .