An exciting opportunity has arisen for a Business Change Manager to join the Planning and Resourcing Programme team on a fixed term contract (ends March 2025) to facilitate and support the development of a new approach to resource planning in the Trust. You will need to have significant experience of change management involving resource planning systems and scheduling a large complex workforce. You will be a subject matter expert supporting the implementation of this complex programme which will have a positive impact on all areas of the organisation., The role of Business Change Support Manager is to be a key subject matter expert to enable the successful implementation of the Planning & Resourcing Programme at EEAST.
The post holder will be required to implement change initiatives and projects, both across directorates and with partner agencies, to deliver the changes required in all service lines and geographical areas of EEAST.
The Business Change Support Manager will be part of the project team on a fixed term basis to lead, facilitate and support users of the systems to enable ongoing benefits realisation and ensure optimum use of the systems and processes.
The post holder will use their knowledge and expertise to:
· Support user through implementation and adoption of changes.
· maximise the potential benefits of any system milestones
· spot opportunities for improvements and innovations
The responsibilities will vary according to the needs of the programme, ranging from providing expert advice on workforce management system configuration, scheduling processes, facilitation of internal and external stakeholders at engagement events, preparation of policy and process documents, managing the implementation of agreed changes, through to realising the benefits of changes made, post-project evaluation and sharing lessons learnt across the organisation. Experience of GRS, ESR and Skillstream will be an advantage.
At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.
We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.
We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.
We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.