PURPOSE OF THE JOB
The Sales Assistant will report to the Assistant Manager (Gardening & Seasonal) and work across the Gardening & Seasonal department within the centre, providing assistance and support to both customers and colleagues, ensuring great service is delivered and the centre's high standards are maintained.
MAIN DUTIES AND RESPONSIBILITIES
1. Providing exceptional service to customers in the centre, to deliver upon our reputation for quality.
2. Acquiring product knowledge and attending relevant training as required, utilising such knowledge to provide recommendations and help customers find the best product for their needs.
3. Assisting customers with purchases, including helping them to their cars with heavy goods.
4. Merchandising and replenishment of all stock in the Garden Shop.
5. Assisting in the storage areas, ensuring they are kept clean, tidy, organised, and safe at all times, in line with company standards.
6. Offloading deliveries, including using forklift trucks and pallet trucks to move incoming deliveries.
7. Assisting with building furniture, BBQs, and seasonal displays as required.
8. Van driving, when required, delivering customers' items purchased in store and online.
9. Performing any other duties as may reasonably be required from time to time.
This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of the areas of activity and will be amended in the light of the changing needs of the business.
Personal Specification
Sales Assistant – Gardening & Seasonal
ESSENTIAL CRITERIA - PLEASE DEMONSTRATE ON APPLICATION FORM
1. Previous experience of working within a similar retail environment.
2. Experience of using EPOS/POS (electronic point of Sale Systems) such as Opsuite.
3. Willingness to undertake training - manual handling, forklift & pallet truck.
4. Strong communication skills and ability to use initiative.
5. Demonstrated great communication skills.
6. Must be available to work on a rota basis, including a Saturday.
7. Applicants must be a minimum of 21 years of age.
8. Full, valid UK Drivers License.
DESIRABLE CRITERIA - IF APPLICABLE PLEASE DEMONSTRATE ON APPLICATION FORM
1. Previous work experience in a role which involved building furniture & BBQs, or other similar products.
2. An interest in gardening & outdoor living.
3. Experience of working within a customer-facing role.
4. Experience of forklift & van driving.
Job Types: Full-time, Permanent
Expected hours: 30 – 35 per week
Benefits:
* Company pension
* Employee discount
* Free parking
* On-site parking
* Store discount
Schedule:
* Day shift
Work Location: In person
Reference ID: G2362
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