Job Description The Role is responsible for overseeing the day-to-day operations of the transaction monitoring team to protect the financial services infrastructure from unwanted behaviour, enforce Teya policy, protect against fraud, and ensure Teya maintains compliance with AML regulations actively supporting Teya’s commitment to prevent financial crime. As well as managing teams driving operational efficiency. Job Description A list of the specific duties, tasks and responsibilities in this role. The role covers transaction and other monitoring of member and their behaviour and subsequent in-depth investigations of monitoring flags and risk issues and events across all of Teya’s products. You will be used to working in a fast-paced environment and thrive upon challenge and be flexible to working extended hours subject to business needs. Key Objectives: o Drive the continuous improvement of transaction monitoring processes, systems, and workflows, aiming for efficiency, accuracy, and timely detection of suspicious activity. o Lead, mentor, and develop a high-performing transaction monitoring team, ensuring that team members are equipped with the necessary tools, knowledge, and skills to perform their duties effectively. o Lead the analysis of acquiring and business account transactions, customer use and behaviour to identify potential indicators of fraud, money laundering or terrorist financing, as well as risk against card scheme compliance requirements and financial risk; Review PEP, Sanctions, and adverse media screening alert; Prepare Internal Suspicious Activity Reports. o Ensure that transaction monitoring systems are optimized for detecting suspicious activities and remain in line with evolving regulatory requirements and emerging crime patterns. You’ll be responsible to lead, manage, train and develop the team for: o Transaction Monitoring: Review suspicious transaction patterns to identify indicators of Fraud, AML, Terrorist Financing and other high risk indicators. o Member Monitoring: Review changes in members activity to identify suspicious conduct. o AML Screening: Review alerts of potential Sanction, PEP and Adverse media matches and determine if they are true matches or false positives. o KYC / KYB Refreshes: Undertaking refresher KYC and KYB checks on members in line with their risk ratings and determining if documentation provided from UK and EU countries is authentic. o Suspicious Activity Reporting: Drafting internal Suspicious Activity Reports to share with the second line teams for review. o Trend Analysis: Proactively analyse data on identified trends and suggest new transaction monitoring rules to the team leader. o Stakeholder Management: Assist in managing internal stakeholders balancing expectations from internal teams with the need to achieve compliance with company policy and regulation. o Performance Management: Achieve departmental SLA’s for reviewing cases and aid the team in achieving its KPI’s. o Collaborative Communication: Build strong relationships with internal stakeholders, sharing insights and fostering a culture of ongoing monitoring risk management. o Process & System Optimisation: Be proactive in suggesting potential areas of improvement and optimisation. o Reporting: Produce relevant reporting s required. o Horizon Scanning: Keep abreast of upcoming regulation change and assess how it may impact upon departmental tasks. o Time Management: Have strong organisational skills and be able to deliver quality work within departmental SLA’s.