Service Manager
Overview
We are seeking a highly motivated professional to join an established business in York. This is an exciting opportunity to be part of a dynamic and innovative company where you can contribute to meaningful projects and grow your career.
Benefits
* Competitive salary of up to £35,000
* Additional Telephone Support Payment once trained
* Company Profit Share
* Generous 8.5% employer pension contribution
* Private Health Scheme (after 2 years’ service)
* 20 days holiday, rising to 25 after 5 years
* All public holidays off
* 10 day shutdown at Christmas (in addition to holiday allowance)
Responsibilities
* Act as the primary point of contact for customers in your region
* Provide technical advice and support on all products
* Book service and repair appointments, manage engineer scheduling via a service calendar and app software
* Manage customer projects from start to finish - including writing project specs and co-ordinating installations
* Collaborate closely with internal teams and field engineers
Qualifications
1. Strong technical understanding (preferably in industrial)
2. Confident communicator with excellent customer service skills
3. Organised, able to manage projects...