Now boarding: Your career in travel is ready for take-off.
Corporate Travel Management (CTM) is undergoing an exciting period of growth as worldwide travel returns. If you’re ready to embark on a career with a global leader in business travel, we want to hear from you. At CTM, our people are at the heart of everything we do. We know that our diverse team is the reason CTM is the award-winning Travel Management Company we are today, which is why recruiting like-minded travel enthusiasts is an important part of our business’ success and growth.
Skills & Experience
1. Proven experience as an HR Operations professional. It is preferred that there is a relevant human resources qualification (or studying towards CIPD accreditation, minimum level 3).
2. You must have a good understanding of HR practices/processes, covering the full employee life cycle.
3. Strong ability in using MS Office.
4. Confident and experienced in using HR systems, preferably ADP.
5. Outstanding communication and interpersonal skills.
6. Ability to handle data with confidentiality, using discretion at all times.
7. Good organisational and time management skills, with the ability to meet deadlines.
8. A flexible approach with energy, drive and appetite for change and a “can do” attitude, within a fast-paced working environment.
9. Confident and credible – able to communicate at every level.
10. A highly organised multi-tasker with excellent verbal/written communication skills.
11. Adaptable and flexible to work within a dynamic and changeable business.
12. Ability to work on own initiative and under pressure to achieve deadlines.
13. Previous experience of line managing staff.
About the Role
The HR team delivers an all-round generalist service to all employees within the EU UK region that comprises of five countries. As a key member of the regional HR team, the HR Operations Manager EU UK is a newly created role to oversee the successful execution of all HR processes to drive an efficient and optimal employee experience. In the role, you are responsible for the day-to-day running of the HR operations function, ensuring all HR processes and systems are efficient and effective, acting as a bridge between HR strategy to provide support to all employees.
Reporting to the Head of HR who is based in London, your aim is to provide a first-class generalist first-line HR service directly to the employees based at the Bradford office as well virtually to the other employees based at the other offices. Your aim is to deliver a well-rounded, first class, professional and timely service to all your stakeholders both internally and externally.
Based at the Bradford office, you are also a key member of the local senior management team working closely with the General Manager for Bradford and as part of your role, you will also line manage the HR Assistant and the Facilities Coordinator who are also based at the Bradford office.
Key Responsibilities
1. Oversee the HR operations by providing first line HR support to employees and team leaders/line managers in-line with the Company’s policies and procedures including probation period reviews, absences, flexible working requests, exit interviews, recruitment, payroll matters and maternity/paternity. Support changes to terms of employment.
2. Maintain records of personnel-related data (payroll, personal information, leavers, all correspondence etc.) on the HR system and in files, to ensure all employment requirements are met.
3. Oversee the HR tickets system with the HR Assistant and provide monthly reports, looking at ways to improve and streamline HR processes.
4. Prepare monthly reports for payroll. Support the HR Assistant to issue all new starter documents and ensure the HR system is continually updated.
5. Provide and offer first-line HR advice and guidance to address HR issues for employees, team leaders and line managers.
6. Stay up to date on HR related employment laws and regulations. Ensure there is compliance with relevant laws and regulations and implementing new company policies.
7. Line manage the HR Assistant and the Facilities Coordinator providing regular support.
Why CTM?
Reward & Recognition
CTM’s annual reward and recognition programme, CTM All Star Awards, takes our peer voted ‘All Stars’ on an incentive trip to destinations all around the world.
Employee Wellbeing and Flexibility
The physical health and mental wellbeing of our CTM employees is something we take very seriously. To promote these amongst our teams, CTM provides each employee with access to a well-known wellbeing platform, free independent advice across a range of topics, ability to increase annual leave and more.
Sustainability Focus
CTM is committed to a range of initiatives that enable a socially responsible, long-term and sustainable mindset within CTM.
CTM is a Disability Confident Employer. Do not hesitate to connect with our Recruitment team if you need to discuss arrangements.
#J-18808-Ljbffr