Customer care advisor

Ref: 1957

Job: Customer Care Advisor (Temporary to Permanent)

Location: Rochdale

Hourly Pay: £10.18 - 11.44

Length of Assignment: 2 - 3 months (week to week - successful, reliable candidates will go permanent in this role)

Start Dates: 04th November and 18th November

Main Responsibilities:

Our client a well-established organisation is looking for Customer Care candidates to call patients in order to book appointments as requested by the NHS. You will help deliver an excellent level of customer care. You will be working in a busy environment and working over the phone and via email so your communication skills will be at a very high level. You will need to be empathetic and happy to support customers and book them appointments. This is a temporary to permanent assignment; it is important that you are reliable and have excellent time-keeping skills.

Working Hours:

Shift Work: (7.5 hours per day (Monday - Friday)

You will work between the hours of 08.00 - 20.00 (shifts will be allocated in advance)

Key Skills:

* Excellent telephone manner
* Good customer service skills
* Administration skills

Experience:

* Previous telephone-based customer service experience ideal