NEW IN Passenger Service Agents plays a crucial role in ensuring that a fantastic customer service is delivered to our all-important customers must be flexible to work shifts will involved working weekends Daily Duties will include: -Check-In passengers ensuring security compliance and document checks are carried out accurately -Ticket Desk, collect monies, book and amend itineraries and handle general ticket enquire -Carry out Passenger Service duties for both arrival and departure flight handling, including - Offering warm welcome and a positive experience as you will often be the first or last person that passengers meet when they start or complete their journey -Special Services, arrange meet and greet for VIP’s -Departure Flight preparation, seat planning -Arrival Flight preparation and Departure Gate reconciliation Handling -Host and supervise check-in facility & Staff -Flight Management -Monitor flight status to take necessary action including connection flights -Lost & Found enquires, Baggage Services This position is a 2 year fixed contract with great potential to become permanent Benefits - 24 days of annual leave increasing to 25 days in the 2nd year of service (public holidays are given in addition to annual leave)- Discounted private medical cover- Defined Contribution Pension - Group Life cover- Discounts on flights