Role overview
As Family Support Worker you will provide support to families visiting loved ones in the Visitor Centre, visitor centre services
include; play and children’s services; and a catering service. You will work as one of the PACT Family team, you will be based
primarily in the prison's visitor centre and visits hall providing support, advice and guidance to families visiting prisoners,
facilitating prison visits and family days and supporting the play service.
You will focus on:
1. · Delivering effective and responsive family support services so that positive family relationships are maintained,
strengthened and fully integrated within prisoners’ care and rehabilitation plans
2. Ensuring that children, families and prisoners are treated with dignity and respect, their voices are heard, they are involved
in the development and delivery of our services, and their health and well-being is promoted
3. Continuously working to improve continuity of care and support for family members and carers and, by extension, people in
custody
Driving licence and car are desirable for this role.
About You:
To be successful in this role you will have experience and understanding of working with families in a challenging environment,
ideally involving offenders and/or their families. You will also have excellent organisational skills and the ability to manage a
demanding work load. You will have the ability to contribute to planning and development of Pact’s family work and also have
knowledge of safeguarding/child protection practice. Furthermore you will have excellent interpersonal communication skills and
ability to work in build partnerships with a range of agencies.
What we offer:
Pact offers a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye
care scheme, cycle to work scheme and generous holiday entitlement. You will have the opportunity to attend training events to
further develop yourself as a professional training and interventions worker. You will undergo a thorough induction process and be
supported by a friendly and enthusiastic team.
How to apply:
If you feel that you meet the requirements of this exciting new role please complete an application form by clicking the `apply
now` button.
* We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are
interested, please submit your application as early as possible.
Other information:
Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to
post is subject to a risk assessment).
This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory
references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where
appropriate a satisfactory risk assessment), Prison Vetting and a Disclosure and Barring Service check. Please note that being
bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison.