Post: Right to Buy and Leasehold Management Assistant
Salary: Grade 6 £27,711 - £30,060
Hours: 37
An exciting opportunity has arisen in the Right to Buy and Leasehold section of the Income Collection Team.
This permanent full-time vacancy is for the role of Right to Buy and Leasehold Management Assistant (RTBL), working within the wider Income Collection Team. The purpose of the role is to assist in the direct provision of front-line Income, Right to Buy and Leasehold services.
As a RTBL you will:
1. Process Right to Buy applications from application stage until they are sent to Legal for completion.
2. Answer both simple and complex Right to Buy and Leaseholder queries.
3. Provide support to Income Management Officers in the delivery of a professional and proactive arrears recovery service.
4. Assist in the direct provision of administrative duties for income management.
We are a team that delivers high performance and good customer service, and the successful candidate will have experience of delivering good customer service and achieving performance targets within a busy team environment.
All applicants must be able to provide documentation to prove their right to work in the UK. Please note: Dudley MBC does not currently offer sponsorship for candidates without the Right to Work in the UK.
If you require support completing an online or paper application form and or interview techniques, please contact Dudley Adult and Community Learning on 01384 818 143 or acl@dudley.gov.uk who can support with Digital Skills and Job Applications.
If you have a disability and require assistance in making an application please contact the HR Resourcing Team via HR.Resourcing@dudley.gov.uk
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Attached documents
PS- RtB & LH Management Assistant.docx
JD- RtB & LH Management Assistant.docx
Benefits List
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