4 x HR Service Advisor (CIPD)
6 months Initially
Inside IR35
Remote/travel to Bracknell once a quarter
Our client is a unique retail business within the UK looking to oversee the will work as part of a team in a fast paced environment to coach, guide and advise People Managers and Managers, who seek our advice on people policies, processes, and best practice on Employee Relations matters.
* Act in accordance with our clients purpose and democratic principles, constructively participating in co-ownership, and demonstrating to customers and each other that it is a better way of doing business. Share your knowledge, experiences, ideas and opinion to improve the companies, speaking honestly and frequently.
* Invest in your personal and professional development to achieve your potential, by doing more, doing better, or doing different.
* Continuously engage with and actively contribute to your Profession.
* Take responsibility for actively engaging with change
* Responding to all people manager requests for People Policy support and advice
* Ensuring line managers understand the appropriate people policies and legal risk
* Provision of coaching support and advice that enables People managers to decide an appropriate course of action
* Provide written advice via submitted People Query forms
* Accurately identifying where escalation and/or referral for case management is required
* Capture accurate records whilst on calls and maintain up to date case notes
* Provision of People policy advice and guidance for ad hoc requests such as drafting Gazette letter responses
* Drafting ad-hoc letters for disciplinary, grievance and sickness cases
* Maintains an overview of people policies, processes and legislation.
* Use Group Case Management (GCM) reporting to drive continuous improvement
* Assists the management team in identification and delivery of improvements to services and ways of working
* Effective liaison with the wider People Policy Advice team and the wider
Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.