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Starting from a small kiosk in Westfield London back in 2018, we always TAKE PRIDE in offering our customers the best, whether it's the quality of our food or the care we put into everything we do. We COMMUNICATE openly and honestly with everyone who walks in, making sushi rolls fresh to order in a friendly, affordable, grab-and-go style. And we don't do it alone! We THRIVE TOGETHER by learning, growing, and succeeding as a team, every day. We take customer feedback seriously and believe in the power of small, meaningful changes to get 1% BETTER one day at a time.
Our mission? To serve fulfilling food that makes everyone happy. Just the way you like it.
WHAT WE ARE LOOKING FOR
Are you a natural-born leader with a passion for great food, customer service, and team success? If you thrive in a fast-paced environment and know how to inspire a team to deliver excellence, we want YOU to be our family!
WHAT'S IN FOR YOU
* Competitive Salary
* Free Gym membership
* Achievable Bonus Scheme
* Social company events
* Wagestream (withdraw up to half your salary at any point during the month)
* Free Meal when on shift and up to 70% discount when not on shift
* Career progression
YOUR TALENTS
* Outstanding communication skills
* Approachable, understanding, and patient
* Great time-keeping and very good organizational skills
* Positive "CAN DO" attitude who lives the values
* Strong customer-facing skills
* Strong problem-solving mind
* Capable of prioritizing tasks
JOB RESPONSIBILITIES
* Good understanding of GP & Labour control.
* Comprehensive knowledge of Health & Safety regulation and the ability to implement them effectively.
* Deliver exceptional customer service, ensuring customer satisfaction.
* Responsible for team recruitment, training, and development by assessing their performance and providing constructive feedback.
* Oversee the day-to-day management of the store, ensuring smooth operation.
* Maintain and improve store standards to meet company expectations.
* Manage financial aspects including forecasting and forward planning in line with the store P&L.
REQUIREMENTS
* Minimum of 1 year or more of experience in QSR (Quick Service Restaurant) or similar type of business within the hospitality industry.
* Leadership skills with the ability to inspire and motivate a team.
* Strong organizational and time management skills.
* Ability to thrive under pressure and think on your feet.
* A passion for food, service, and creating a positive work environment.
* Proven track record of great results.
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