THE ROLE:
Achieve and exceed regular monthly, seasonal, quarterly and annual sales plans.
Provide best-in-class customer service; building strong client relationships, regularly communicating and providing updates, building a viable, well-organized client network.
Maintain exceptional product knowledge, brand awareness.
Support daily shop presentation, ensuring merchandise is properly filled and Brand Presentation Guide standards are strictly upheld.
Maintain keen awareness of product selections, core/seasonal styles, Ecommerce offerings, full-priced merchandise, markdowns best sellers and inventory availability.
Actively maintain Brand expertise in terms of product, brand history, events and projects, key trends, selling points and featured seasonal products.
Identify selling opportunities, communicate customer feedback, process shipment/transfers in a timely manner,
Manage back stock to make sure floor is filled in and stock room is in order; communicate regularly in regards to maintaining stock levels, noting any stock call-outs, selling opportunities based on customer feedback
THE IDEAL CANDIDATE:
Minimum 1-3 years experience in luxury retail environment, preferably experience with Menswear and Tailoring.
Full/professional working proficiency in English. Any other languages will be considered a plus.
Demonstrated proficiency in the areas of client relationship management, product knowledge, selling techniques and effective communication.
Passionate representative of the Thom Browne world.
Highly organized, self-motivated with strong interpersonal skills.
Confident, professional, comfortable working autonomously; strong communication both written and verbal.
WHAT WE OFFER YOU:
Highly competitive pay
Comprehensive benefits package and Company Uniform
Diverse and inclusive working environment
Career progression and development programs